M&S boss: Sadiq Khan is soft on crime April 3, 2026 Marks and Spencer has hit out at the Mayor of London for being soft on crime, after crowds of young people have targeted London shops in the past week. Thinus Keeve, the supermarket’s retail director, has called on Sadiq Khan to crack down on violent disorder against retailers, after a Marks and Spencer (M&S) shop [...]
Shoplifting cost retailers £400m last year February 24, 2026 British retailers lost out on nearly £400m last year due to shoplifting, despite falling numbers of violent theft and abuse. Violence and abuse against shopkeepers occurred 1,600 times per day on average, down 20 per cent from 2,000 last year, according to a crime report published by the British Retail Consortium (BRC). The Crime and [...]
Shoplifting ‘epidemic’ and AI data centre demand help Mitie revenue surge November 20, 2025 Rising demand for shop security guards and AI data centres have helped drive a surge in sales for security and engineering services company Mitie. The FTSE 250 business, which has more than 80,000 staff, saw a 12 per cent rise in revenue from security services to £580m in the six months to end September, fueled [...]
Violence against retail workers ‘unacceptable and untenable’ September 29, 2025 More than a quarter of retail workers say that they have experienced physically aggressive or violent behaviour in their current jobs as the UK continues to battle a years-long fight against high-street crime. More than one in five retail workers in London have to deal with an angry customer ‘every day’, according to research by [...]
Inaccurate crime rate statistics have gaslighted the British public August 5, 2025 The UK government knows very little about the people it governs. From crime rates to the labour market, this has real consequences.
As retail crime soars, is better tech the answer? April 24, 2025 Retail crime has soared by a fifth year-on-year, with retailers now questioning how to deal with extremely high shrinkage amid already-thin margins. Shoplifting offences rose by 20 per cent to 516,971 offences in December, up from 429,873 offences last year, according to the Office for National Statistics. The effect is a whole lot of shrink. [...]
Starmer needs to “smash the gangs” behind shoplifting and phone theft March 12, 2025 The clip shared on social media yesterday by the BBC’s Nicky Campbell was unremarkable only because variations of it can be seen every day. Two men frantically empty shop shelves of cosmetics, pouring them into large bags while onlookers film the outrageous scene. They make no effort to hide their faces and when their bags are [...]
Retail crime bill goes before Parliament – but it doesn’t include delivery drivers February 25, 2025 The government’s crime and policing bill will go before Parliament today, February 25, but detractors have said it does not go far enough to protect delivery drivers. Although delivery drivers do not qualify as retail employees due to their status as self-employed, a group of businesses have campaigned to extend the bill’s scope to cover gig [...]