Barclays and Santander top highest customer exodus after outages October 30, 2025 Barclays and Santander recorded the highest net losses of current account switches in the second quarter of the year after outages disrupted thousands of customers’ online banking. Over 22,000 users switched from Barclays in the three months to June 2025, with just under 4,000 joining, marking a net loss of over 18,000. Santander recorded a [...]
Santander UK boss: Government must overrule FCA on motor finance October 29, 2025 Santander UK has said it will delay its third-quarter earnings report due to “uncertainty” following the financial watchdog’s motor finance redress scheme. The Spanish banking giant was due to publish its financial report for the third-quarter on Wednesday but has put it on hold “pending greater clarity regarding the [Financial Conduct Authority]’s proposals”. The bank’s [...]
Motor finance: Where do the banks, regulator and Treasury stand? October 24, 2025 The UK banking sector had hoped the Supreme Court’s motor finance ruling would finally switch off the hazard lights and allow lenders to return to business as usual. The industry was handed a lukewarm win by the highest court in the land, who ruled in favour of the banks on two out of three cases. [...]
Motor finance lenders gear up for ‘forensic test of discipline’ over redress scheme October 8, 2025 The Financial Conduct Authority has softened the motor finance blow for lenders but experts say firms won’t be able to shift into a new gear just yet. The City watchdog has priced the cost of its industry-wide redress scheme at £11bn – a hefty sum but far below the eye-watering £44bn previously floated. Just over [...]
Motor finance: Lloyds, Barclays shares jump as FCA softens blow October 8, 2025 Shares in motor finance lenders rallied on Wednesday morning after the Financial Conduct Authority dropped a major update on its industry-wide redress scheme. Lloyds Banking Group – which owns the UK’s largest motor finance provider, Black Horse – was up over two per cent to 85.06p. Meanwhile, Close Brothers, which just last week set aside [...]
FCA orders lenders to pay £11bn in motor finance compensation October 7, 2025 The Financial Conduct Authority (FCA) has announced that it expects lenders to make 14.2 million payouts to individuals affected by unfair motor finance agreements, totalling around £11bn in compensation. The FCA estimates people would receive around £700 per agreement, on average. It has also been calculated that around 85 per cent of eligible consumers would [...]
Ex-head of British Army to lead Santander’s defence lending October 6, 2025 The former head of the British Army is set to lead Santander’s bid to bolster its defence lending as the industry experiences soaring demand with nations upping spending. General Sir Patrick Sanders was the chief of the general staff from 2022 to 2024 in the British Army and is set to join the Spanish-headquartered bank [...]
Santander UK boss to exit ahead of TSB merger October 3, 2025 The chief executive of Santander UK announced his exit from the banking giant on Friday ahead of the firm’s landmark takeover of TSB. Mike Regnier said he will exit in the first quarter of 2026 after stating it was his intention to “move on after 4-5 years” due to “other interests [he] would like to [...]
Motor finance: BMW sets aside over £200m for car mis-selling September 22, 2025 BMW’s UK car finance arm has set aside over £200m to cover a potential hit from the motor finance scandal. The firm joins a batch of British lenders and motor companies, which have been forced to prepare provisions with millions of drivers eligible for compensation. In July, the Supreme Court handed City banks a lukewarm [...]
‘Exhausting’ house buying process damaging the economy, says Santander September 17, 2025 The UK’s outdated house buying process and rate of failed transactions are costing the economy at least £1.5bn a year, one of Britain’s biggest high street banks has warned. According to a report from Santander UK, over half a million failed housing transactions are costing consumers £560m directly, with some costs, including the costs of [...]