Ryanair loses appeal over industrial action compensation February 3, 2022 The UK Court of Appeal has rejected Ryanair’s appeal, ruling it cannot avoid refunding customers that were affected by walkouts in the summer of 2018. The low-cost carrier initially refused to pay travellers back, as it considered the disruption to be caused by “exceptional circumstances” but was taken to court by the Civil Aviation Authority [...]
Which? slams Ryanair and BA over poor refund policy February 3, 2022 Consumer group Which? has slammed Ryanair and British Airways (BA) over their refund policies, lambasting their inadequate approach to customer service. The carriers finished at the bottom of Which’s annual survey after 1,100 passengers expressed their discontent and awarded Ryanair a customer score of 55 per cent, while BA managed to grab a 63 per [...]
Not so easy yet: Budget airlines far from recovered as number of passengers keeps on dropping February 2, 2022 Two of London’s main budget airlines showed that they have far from recovered from the Covid-19 pandemic, as the number of passengers they carried dropped in January. Even when compared to Omicron-hit December, the airlines said that they had lost 2.7m passengers between them. Ryanair was the worst hit in January when compared to the [...]
Ryanair urges Belarus to guarantee planes will never be diverted as it prepares for Ukraine ramp up January 31, 2022 Low-cost carrier Ryanair has urged Belarus to guarantee that it will never divert a plane again, after one its planes was forced to land in Minsk in May. “I think it is fundamental to the future of air travel that we do not have a repetition of what in my mind was the first case [...]
Ryanair sees fourth quarter as ‘hugely uncertain’ following €96m loss January 31, 2022 Ryanair sees this quarter as ‘hugely uncertain’ after posting a €96m loss in the three months ended 31 December. Due to the rise of Omicron and the consequent travel restrictions imposed at the end of the year, the low-cost airline saw January capacity cut 33 per cent, while traffic was reduced from 10 million passengers [...]
What are ghost flights and what is the debacle around them? January 27, 2022 EasyJet’s chief executive Johan Lundgren this morning told investors the airline was in favour of airport slot rules going back to “a normalised delineation,” saying the carrier will not be forced to operate ghost flights to retain its slots. “We should remember that the reason why [governments] made these exceptions was because restrictions were in [...]
Ryanair to return to profit with hopes of flying 165m passengers this year, says boss January 24, 2022 Ryanair’s boss expects to return to profit this year, as the Irish airline looks to fly 165m passengers. Chief executive Michael O’Leary has forecast carrier occupancy to climb to between 90 per cent and 95 per cent this summer. The budget airline will once again be profitable once occupancy reaches 80 per cent, O’Leary told [...]
Airline shares end higher following Ryanair’s ‘sea change’ comments January 20, 2022 Shares of European airlines ended higher today as a result of Ryanair’s ‘sea change’ comments. The Dublin-based carrier ended 4.2 per cent higher, while British Airways’ owner IAG and Easyjet went up 1.60 and 3.29 per cent respectively. Earlier today, low-cost carrier Ryanair said it had registered a ‘sea change’ in customer confidence over the [...]
Airport slots should be given to those who can use it, Wizz Air boss says January 13, 2022 Wizz Air’s chief executive Jozsef Varadi said that legacy airlines should not retain their airport slots if they are not able to utilise them. “Why are they protected for the benefit of legacy carriers,” he told Reuters today. “This is a way of distorting the market further by allowing access to certain airlines at the detriment to [...]
Ryanair calls on EU to ignore ghost flights claims January 12, 2022 Ryanair has called on the European Commission (EC) to ignore Lufthansa’s ‘ghost flights’ claim, accusing the German carrier of “blocking their slots” to protect themselves from competition with low-cost airlines. “The solution to Lufthansa’s ‘ghost flights’ problem is a simple one – just sell these seats to consumers,” said Ryanair’s chief executive Michael O’Leary in [...]