FOS complaints tumbled ahead of motor finance ruling August 7, 2025 Complaints to the Financial Ombudsman Service (FOS) fell to their lowest in more than a year ahead of the motor finance ruling. The FOS received 68,000 new cases in April to June, down from 74,600 complaints in the same period of 2024. Motor finance complaints remained the highest grievance but dropped to 21,500 cases from [...]
Revolut drafts in EY amid banking licence push August 7, 2025 Revolut has tapped accountancy giant EY to replace BDO as its auditor as the firm pushes to secure its UK banking licence. The UK fintech juggernaut said EY will act as the firm’s auditor for the financial year ending December 2026 after a formal bidding process. This comes as Revolut expects to launch as a [...]
Metro Bank trebles profit amid pivot to specialist lending August 6, 2025 Metro Bank more than trebled its profit in the first six months of the year as its transformation strategy gained pace. The high street lender recorded an underlying profit before tax of £45m, compared with £12.8m in the second half of 2024. Revenue grew 22 per cent to £286m whilst operating costs fell eight per [...]
FCA boss rejects criticism of motor finance redress August 5, 2025 The head of the UK’s financial watchdog has pushed back at industry claims that the wide scope of the motor finance redress scheme is “impractical”. Nikhil Rathi, chief executive of the Financial Conduct Authority said: “We know it is difficult. But you can’t say the law has been broken and it is too difficult to [...]
S&U: Motor finance redress scheme must show a changed FCA August 5, 2025 The chair of specialist lender S&U has said the motor finance redress scheme offers the UK’s financial watchdog the prime opportunity to turn its ‘regulate for growth’ rhetoric into action. Anthony Coombs hailed the “common sense” car finance ruling from the Supreme Court as attention turns to the response by the Financial Conduct Authority (FCA). But [...]
Nationwide wins big in mass switch from FTSE 100 banks July 30, 2025 Nationwide has raided the customer base of Britain’s banking titans as current account switchers flocked away from legacy firms. The building society welcomed nearly 73,000 switchers in the first three months of the year, compared to 17,000 outflows, according to Pay.uk data. This comes after the mutual returned billions to customers in 2024, whilst the [...]
Revolut mulling plans to take on China’s fintech giants July 30, 2025 UK fintech juggernaut Revolut is weighing expansion into China in a move that would see the company take on the likes of Ant Group-owned Alipay and Wechat. The firm told investors on a pitchdeck during its secondary share sale last year it was assessing “hiring, licensing [and] scoping” opportunities in China. The fintech was also [...]
Rachel Reeves at odds with Bank of England over Revolut licence bid July 29, 2025 Rachel Reeves has clashed with the governor of the Bank of England after trying to support Revolut in its protracted regulatory process to secure a full banking licence. The Chancellor is reported to have attempted to secure a meeting between financial watchdogs and Revolut in hopes of pushing forward its banking licence bid. But the [...]
FCA names interim FOS chair after abrupt leadership shake-up July 28, 2025 The Financial Conduct Authority has named a new interim chair of the Financial Ombudsman Service after its initial recruitment campaign “proved unsuccessful”. The City regulator appointed Liam Coleman as the watchdog’s temporary chair, which comes as controversy surrounds the departures of former leadership. Coleman will replace Baroness Zahida Manzoor who abruptly announced in February she [...]
UK hits Big Tech with online safety crackdown July 25, 2025 The UK’s biggest tech platforms are under new legal pressure from Friday as sweeping new child protection laws come into force, requiring firms to deploy strict age verification for harmful content – or face fines of up to £18m, or 10 per cent of global turnover. The new rules, part of the government’s long-trailed Online [...]