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Plusnet

  • Plusnet cuts jobs as sales and profit slashed

    Tech

    Plusnet cut more than 100 jobs as its sales and profit were slashed during its latest financial year, it has been revealed. The Sheffield-headquartered broadband provider, which is owned by BT, has posted a turnover of £342.4m for the 12 months to 31 March, 2025, down from the £401.8m it achieved in the year before. Plusnet [...]

    Plusnet is owned by BT.
  • How BT, EE, Plusnet, Talktalk, O2 and Virgin Media misled customers over mid-contract price rises

    telecoms

    Six of the UK’s biggest broadband providers, BT, EE, Plusnet, Talktalk, O2 and Virgin Media, failed to make mid-contract price increases clear to consumers, the advertising watchdog has ruled. The Advertising Standards Authority (ASA) said the companies misled consumers by placing important information about price rises separately to headline prices and in areas of less [...]

    The ASA has ruled that the likes of BT misled customers.
  • Plusnet price rises boost profit after John Lewis closure

    Business

    Profit has risen at Plusnet despite a slump in customer numbers following the closure of its mobile division and John Lewis axing its broadband platform. The Sheffield-headquartered broadband provider, which is owned by BT, suffered a 29 per cent reduction in its customer base following the closures. However, annual contractual price rises partially offset the [...]

    Gemma Collins worked with Plusnet on a content series in 2023.
  • BT fined millions for failing to give customers contract information

    May 22, 2024

    BT refeused to make the changes even after it was told to by the regulator.

  • Premier League hits six major UK internet providers including Sky with legal application

    May 1, 2024

    The Premier League has issued new legal proceedings in an English court against several internet service providers which includes Sky and BT.

  • Consumer group demands Virgin Media to improve customer service

    April 23, 2024

    Consumer group Which? has found that Virgin Media was the worst offending telecoms company in terms of customer service.

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