OpenTable launches AI concierge, but do we really need a bot to book dinner? Tech OpenTable has launched Concierge, its new generative AI assistant, or ‘agent,’ designed to give diners instant insights across more than 60,000 restaurants worldwide. From menu details and dietary options to opening hours, the assistant aims to streamline the often frustrating process of restaurant research. But in an era of sweeping automation, is AI really the solution [...]
Subscriptions success for Opentable Business A rise in subscriptions helped the international arm of restaurant booking service Opentable, which is controlled by Booking.com’s owner, increase its turnover and pre-tax profit during its latest financial year. The London-headquartered division has reported a turnover of £31.7m for 2023, up from the £29.4m it posted for 2022. Newly-filed accounts with Companies House also [...]