Barclays and Santander top highest customer exodus after outages October 30, 2025 Barclays and Santander recorded the highest net losses of current account switches in the second quarter of the year after outages disrupted thousands of customers’ online banking. Over 22,000 users switched from Barclays in the three months to June 2025, with just under 4,000 joining, marking a net loss of over 18,000. Santander recorded a [...]
PayPal teams up with OpenAI to enable payments in ChatGPT October 29, 2025 PayPal has announced a deal with Sam Altman’s OpenAI to embed its digital wallet directly into ChatGPT, allowing its users to shop and pay for products through the AI platform starting in 2026. Under the agreement, PayPal’s global network will be linked to OpenAI, enabling millions of items to be purchased instantly within ChatGPT. This [...]
ChatGPT: OpenAI’s safety upgrade offers an illusion of care October 28, 2025 OpenAI has recently told users that its latest chatbot update aims to become a safer tool for users experiencing distress, particularly when showing signs of psychosis, mania, self-harm, and overall emotional over-reliance on AI. The company, known for its trigger of the AI boom in November 2022 and quasi-synonymous to conversational chatbots, said the changes were informed [...]
Google boss Pichai admits OpenAI won the first round October 20, 2025 Google chief Sundar Pichai confirmed the intense internal pressure within the Magnificent Seven firm, widely reported as a ‘code red’, that followed the late 2022 launch of OpenAI’s ChatGPT, admitting that the smaller rival deserved credit for launching its chatbot first. Speaking at Salesforce’s annual tech conference in San Francisco, Dreamforce, tech heavyweight Pichai spoke [...]
Should we be worried about AI market concentration? October 16, 2025 An interesting statistic caught my eye this week on reading the IMF’s report into global financial stability. The report cited a decades-old measure known as the Herfindahl-Hirschman index. While hardly catchy, the Herfindahl-Hirschman index is a simple tool for assessing the dominance of certain players within the market. The higher the number, the greater the [...]
UK businesses wasting millions on ChatGPT-style AI tools October 10, 2025 Companies could be wasting millions on AI tools like ChatGPT, Microsoft Copilot, and Claude as they rush to boost productivity. MIT’s State of AI in Business 2025 study found that while employees in over 90 per cent of companies regularly use personal AI tools, only 40 per cent of organisations have official LLM subscriptions. Despite [...]
What an AI bubble could mean for Reeves October 10, 2025 The traditional ministerial photo-op of walking around a construction site clad in a high-vis jacket and a hard hat usually takes place at a factory or housing site. But last month, chancellor Rachel Reeves donned fluorescent yellow for a different facility – a huge data centre built to power the UK’s digital economy through AI. [...]
Spotify’s integration into ChatGPT may not be a bad thing October 8, 2025 Spotify’s new partnership with OpenAI brings its music and podcast recommendations inside its LLM bot, ChatGPT, helping its users to discover and queue new music through conversations, rather than search. Listeners will be able to link their Spotify to ChatGPT, asking it to find anything from a specific playlist to a podcast topic. Across 145 [...]
Bank of England sounds alarm on ‘high risk’ AI bubble October 8, 2025 The Bank of England has warned of the potential for a “sharp correction” in global markets due to the “stretched” stock valuations from the artificial intelligence (AI) boom. The central bank’s Financial Policy Committee has warned a crash in the roaring value of US tech giants could spark trouble overseas. “A crystallisation of such global [...]
How OpenAI’s deal with AMD could change the AI chip market October 7, 2025 Techbehemoth and OpenAI yesterday struck a multi-billion-dollar partnership with chipmaker AMD, committing to purchase up to six gigawatts of the company’s next-generation processors to power new AI data centres. The deal, which will start with AMD’s new ‘MI450’ chip in the second half of 2026, marks a key step in OpenI’s strategy to diversify its [...]