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Ofgem

  • Campaigners warn of little relief as Ofgem expected to lower price cap to £2,053

    May 25, 2023

    Ofgem is expected to lower household energy bills to an average of £2,053 a year from July to reflect tumbling wholesale prices, according to analysts. The regulator will announce its latest energy price cap on Thursday as campaigners warned consumers are likely to feel little relief with bills remaining well above pre-pandemic levels. Consultancy firm [...]

  • E.On, Good Energy and Octopus cough up millions in compensation payments for bill delays

    May 17, 2023

    Gas and electricity firms E.On Next, Good Energy and Octopus Energy have paid £8 million over compensation failures for delays in producing final bills when customers switch, regulator Ofgem has announced. The energy watchdog said more than 100,000 households were affected after the three suppliers either missed or delayed compensation payouts that were due when they did [...]

  • Analysis: Could Ofgem’s prepayment meter crackdown end up fuelling ‘bad debt’?

    April 18, 2023

    Ofgem and Energy UK have warned over bad debt after the latest clampdown on prepayment meters failed to ban forced installations.

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