E.On, Good Energy and Octopus cough up millions in compensation payments for bill delays May 17, 2023 Gas and electricity firms E.On Next, Good Energy and Octopus Energy have paid £8 million over compensation failures for delays in producing final bills when customers switch, regulator Ofgem has announced. The energy watchdog said more than 100,000 households were affected after the three suppliers either missed or delayed compensation payouts that were due when they did [...]
Analysis: Could Ofgem’s prepayment meter crackdown end up fuelling ‘bad debt’? April 18, 2023 Ofgem and Energy UK have warned over bad debt after the latest clampdown on prepayment meters failed to ban forced installations.