‘A kick in the teeth for commuters’: The industry reacts to the rail fares hike November 30, 2018 Rail fares are set to increase by an average of 3.1 per cent in the new year, affecting millions of people and increasing many passengers' season tickets by around £100. The rise in the cost of travelling by train comes despite calls for a price freeze following a year of disruption that saw Network Rail fined [...]
Rail fares will rise by 3.1 per cent in January despite timetable chaos hurting commuters November 30, 2018 Rail fares will rise by an average of 3.1 per cent in the new year, according to the Rail Delivery Group, hitting millions of commuters’ wallets. The increase means many passengers will pay around £100 more for their season tickets, despite a year in which travellers have suffered strikes, delays and timetable chaos on many [...]
Network Rail faces regulator fine after performance slumps to lowest level in four years November 29, 2018 The rail regulator has said Network Rail must improve its performance or face a fine. The Office of Rail and Road (ORR) said punctuality and reliability fell to their lowest levels since 2014 between April and mid October this year. The ORR said Network Rail's performance has been affected by factors such as extreme weather and [...]
Network Rail bonuses could be used to pay regulatory fines under new proposals November 27, 2018 Fines levied on Network Rail for poor performance could be funded through management bonuses, the rail regulator has suggested. The Office of Rail and Road (ORR) has opened a consultation today that will look at news ways to hold Britain's railway operator to account following a disastrous year with the botched timetable upgrade in May. [...]
Life under Network Rail offers a glimpse of the future if Corbyn were left in charge November 21, 2018 The shambles that is Network Rail continues to blight our lives. City A.M. readers may have experienced the cancellation of many services into Waterloo on Monday, due to engineering works overrunning. Even the best-laid plans can go astray. But this week was not just a one-off event. It seems to be a permanent feature of [...]
Waterloo chaos: South Western Railway tells commuters not to travel November 19, 2018 Commuters heading to London this morning have been told not to travel by rail operator South Western, after Network Rail engineering works overran this weekend. Stations at Working, Surbiton, Raynes Park and Earlsfield are all closed as a result, with no trains able to depart Wimbledon or Clapham Junction until the works conclude. South Western said [...]
Only one in five Govia passengers happy with handling of complaints, says watchdog November 14, 2018 Govia Thameslink Railway (GTR) is feeling the heat after a consumer survey shows only one in five passengers who filed a complaint were happy with how it was handled. Consumer watchdog Which looked at 12 months' worth of data from rail regulator the Office of Road and Rail (ORR), which received 42,000 responses from consumers. According to Which, only [...]
The hyperloop train is leaving the station – and the UK must be on it November 7, 2018 Britain can reasonably claim to have invented the railway. Stephenson’s Rocket represented the pinnacle of British industrial-era innovation. The ability to move products and people by steam locomotion had a transformative effect on society. British ingenuity saw railways knit communities together across the country, and eventually the globe. And for the next couple of centuries, [...]
Passengers warned not to travel to Waterloo station after major signal failure October 24, 2018 Rail passengers have been urged not to travel to Waterloo station this morning after a major signalling failure. South Western Railway advised passengers not to travel to Waterloo and to seek alternative arrangements. Read more: Revealed: London's worst train station Network Rail said in a statement: "There is a major signalling failure which is affecting [...]
Paddington disruption to continue into tomorrow as Network Rail carries out overnight repairs October 17, 2018 Extensive disruption at Paddington station today caused by damage to overhead cables will continue into tomorrow as Network Rail carries out vital repairs. Commuters faced a travel nightmare this morning when Paddington station was plunged into chaos after a Hitachi train caused damage to 500m of electrical power lines during a test last night. The [...]