Natwest upgrades AI chatbot to provide ‘human interaction’ amid branch closures November 6, 2023 Whereas Natwest's original Cora was a basic question-and-answer bot, the updated version will use “generative” AI, similar to ChatGPT.
Natwest share price slump casts doubt on privatisation plans November 5, 2023 Shares currently sit at £1.87, down from around £5 when the government acquired an 84 per cent stake in the bank during the financial crisis.
FCA spends more than £250,000 on ‘debanking’ inquiry amid Natwest scandal November 2, 2023 The FCA has spent £250,000 on its “debanking” inquiry, as Natwest faces criticism over the closure of Nigel Farage’s Coutts account.
Investment bank downgrades Natwest amid profit warnings, share price slip and leadership questions October 30, 2023 Natwest's stock fell 1.8 per cent in London on Monday morning after reporting third-quarter results on Friday.
Banks face tougher competition as profits boost from higher rates fades October 30, 2023 The UK’s major listed banks have warned that the tailwind from high interest rates that has driven bumper profits over the past year is coming to an end as lenders compete to offer better deals to customers. Barclays, Lloyds, NatWest, Standard Chartered and Santander reported third-quarter earnings last week, while HSBC released its results today. [...]
Alison Rose made ‘honest mistake’: Natwest-backed review into Farage scandal October 27, 2023 An internal review into the conduct of former Natwest boss Dame Alison Rose has concluded the CEO made an "honest mistake" when she leaked confidential information about Nigel Farage's finances to the BBC.
Natwest: Inconsistent Farage report will only make things worse for Rose and the bank October 27, 2023 Natwest hoped the Travers Smith report would see the bank move on from the Alison Rose Nigel Farage scandal. It might have made things worse, says editor Andy Silvester
Natwest shares sink: Vital profitability indicator slips but interim boss hails ‘strong bank’ October 27, 2023 Natwest saw net interest margin fall below 3 per cent but profitability remains good across the year
Ex-Natwest boss Alison Rose breached data rules in Farage debanking scandal October 25, 2023 Former Natwest chief executive Dame Alison Rose breached data protection rules during the Nigel Farage debanking scandal, the UK's data privacy watchdog has confirmed.
Former Natwest boss considering legal action over payoff decision: reports October 25, 2023 Natwest is widely expected to cancel £5.2m of long-term share options that Rose had accrued during her leadership.