Natwest partners with OpenAI as FTSE giant scales up tech Banking Natwest announced on Thursday it has entered a partnership with OpenAI to focus on “bank-wide simplification”. The FTSE 100 lender said it would leverage AI to meet customers’ needs faster and more effectively, whilst increasing productivity and efficiency across operations. The firm said it would deploy “some of the latest and most powerful developments in [...]
AI adoption at UK banks lags behind US rivals Banking UK banks are playing catch up to their US and European counterparts on AI adoption, new research has revealed. Evident Insight’s latest Responsible AI Report showed US banks led the way for AI specialists, with 20 positions alone at JPMorganChase – three times the average lender. Co-founder and co-chief executive of Evident Insights Alexandra Mousavizadeh [...]
Natwest, Barclays, HSBC lead months worth of online banking outages Banking Nine of the UK’s biggest banks and building societies were down for over 803 hours – the equivalent of 33 days – over the last two years. Fresh data from the Treasury Committee shows a minimum of 158 IT failure incidents at banks had affected millions of consumers in the period between January 2023 and [...]
Lloyds Bank analyst ‘favourite’ after annual results February 25, 2025 Analysts have slapped a ‘Buy’ rating on Barclays, Natwest and Lloyds shares following annual results, but said the latter was the “favourite” of the pack. The three UK giants all posted annual results this month, with Barclays and Natwest meeting profit estimates and Lloyds taking a hit. Jonathan Pierce and Priya Rathod, analysts at Jefferies, [...]
Natwest Boxed launches savings account with The AA February 24, 2025 Natwest’s financial services platform Natwest Boxed has partnered with The AA to launch an instant savings account. Boxed, which comes from a joint venture between the FTSE 100 lender and European fintech Vodeno, will leverage its embedded finance products for AA customers starting from March 2025. The new savings account will be FSCS-protected and customers [...]
FTSE 100 lenders pocket record total profit February 21, 2025 Standard Chartered was the last of the FTSE 100’s biggest banks to release its annual results, as analysts praised the strong performance across all of the Big Five. Barclays, HSBC, Natwest, Lloyds and Standard Chartered booked an all-time high of £50.3bn in profit in 2024 and returned £35bn to investors. Russ Mould, investment director at [...]
UK banks differ from US on AI strategy February 20, 2025 Banks in the UK are more likely to focus artificial intelligence (AI) strategy on improving customer experience compared to their US rivals, a new report has revealed. NTT Data’s ‘Intelligent Banking in the Age of AI’ found 52 per cent of UK banks were using AI to enhance customer services, rather than cut jobs. This [...]
Barclays and Natwest drop climate targets from executive bonuses February 18, 2025 Banking giants Barclays and Natwest will both drop climate targets from their annual bonus schemes for senior executives. The move reflects a wider shift underway in the corporate world, removing a formal link between climate and diversity targets and remuneration. Both lenders will cut sustainability metrics as performance measures from annual award schemes, and instead roll [...]
HSBC set to unveil bigger profits as cost-cutting overhaul in focus February 16, 2025 HSBC is set to unveil bigger profits as investors prepare for an update on the bank’s cost-cutting overhaul, while earnings for Lloyds will be in focus amid a long-running motor finance probe. Rivals Barclays and NatWest set the tone for the banking sector when they reported stronger earnings this week, despite UK interest rates starting [...]
Analysts say ‘Buy’ Natwest shares after annual results February 14, 2025 Analysts have slapped a ‘Buy’ rating on Natwest shares after the bank’s annual results beat expectations. Peel Hunt analysts Robert Sage and Stuart Duncan said the lender’s strong performance in 2024 increased “conviction that market expectations can be delivered”. Natwest reported a £6.2bn pre-tax profit for 2024, up 0.3 per cent on 2023’s headline figure, [...]