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motor finance scandal

  • Mercedes-Benz slammed for swerving payout for car with ‘serious safety risk’

    Banking

    Mercedes-Benz’s finance arm has been slammed by the UK’s banks ombudsman for “very poor” handling of a motor finance dispute where a consumer’s car showed “serious” electrical faults.  The financial services arm of the German carmaker has been ordered to refund with interest 50 per cent of all monthly payments made by a customer after [...]

    Mercedes (Photo by Thomas Niedermueller/Getty Images)
  • ‘Very concerned’: City watchdog scolds motor finance lenders over £9bn redress scheme

    Banking

    The City watchdog has warned motor finance lenders it is “very concerned” with how prepared the industry is to implement its £9bn redress scheme, City AM can reveal.  The Financial Conduct Authority (FCA) fired out letters to over 100 firms last Friday following a review of the sector’s plans to implement its under-fire redress program. [...]

    FCA sign
  • Motor finance revs up City watchdog’s PR spend

    Regulation

    The motor finance scandal has helped rev up the financial watchdog’s spend on public relations agencies as it fought to warn consumers of the risks of using claims management firms. The car mis-selling saga – where City banks have been put on the hook for billions in compensation over the use of ‘secret’ car deals [...]

    Close Brothers has been swallowed up in the motor finance saga.
  • Banks ‘not ready’ for motor finance scheme, says City watchdog

    June 9, 2026

    The City watchdog has warned that motor finance lenders are “not as ready as we would expect” for the introduction of its long-awaited redress scheme. Nikhil Rathi, chief executive of the Financial Conduct Authority (FCA), has written to the Treasury Committee following inquiries around the legal challenges to its car mis-selling scheme. The regulator published [...]

  • Motor finance compensation scheme hanging by a thread amid legal row

    May 8, 2026

    The City watchdog has told lenders to prepare for the “alternative scenario of no scheme” in the long-running motor finance scandal as another legal showdown brews. The Financial Conduct Authority (FCA) has received four legal challenges including from lenders Volkswagen Financial Services, Mercedes-Benz Financial Services and Crédit Agricole Auto Finance. On the consumer side, the [...]

  • Mercedes Benz joins legal battle over £9bn motor finance scheme

    April 29, 2026

    Mercedes Benz is confirmed to be among the four legal challenges lodged against the UK financial watchdog’s motor finance redress scheme. The financial services arm of the German car giant is set to challenge the scheme that puts the car finance industry on the hook for £9.1bn in compensation. The carmarker has thus far set [...]

  • Santander UK profit slides after motor finance reserves balloon

    April 29, 2026

    Santander UK’s profit took a knock in the first quarter of the year after the bank made another hefty top up to its motor finance provisions. The UK arm of the Spanish banking giant booked a £202m pre-tax profit for the first three months of 2026. This was down 44 per cent from the same [...]

  • Motor finance lenders warned of ‘gridlock’ as £9bn scandal clogs rearview

    April 27, 2026

    The UK’s top banks are gearing up to put the long-running motor finance scandal in the rearview mirror but warning lights on the dashboard suggest they may still face “gridlock” on the multi-billion pound saga. FTSE 250 lender Vanquis became the latest on Monday to confirm it would not lodge a legal challenge against the [...]

  • Motor finance trade body gears up for legal challenge to £9bn redress

    April 24, 2026

    The motor finance industry’s trade body is mulling lodging a legal battle against the UK financial watchdog‘s £9bn redress scheme. The Finance and Leasing Association (FLA), which counts Santander and the financial arms of BMW and Volkswagen among its members, is reported to be leaning towards challenging the City regulator’s scheme. Members of the body [...]

  • Motor finance: City watchdog faces legal battle over £9bn scheme

    April 22, 2026

    The City watchdog is set to face a legal challenge to its motor finance redress scheme after being accused of leaving motorists “out of pocket”. The Financial Conduct Authority (FCA) revealed its highly-anticipated £9.1bn scheme at the end of March, which cut the headline bill for lenders from £11bn. But Consumer Voice – a group [...]

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