Revolut, Monzo and Wise: The UK fintechs slapped with the most complaints May 9, 2025 Fintechs may be giving banks a run for their money on innovation, but fresh data reveals they’re also competing on the unenviable field of complaints. New figures from the Financial Ombudsman Service (FOS) showed Monzo and Revolut topped the fintech industry for the most complaints. Both firms’ customer bases swelled to over 10m users in [...]
Vanquis and Barclays lead surge in bank complaints amid motor finance May 7, 2025 Banking complaints rocketed by 76 per cent in the second half of 2024 as the motor finance scandal continued to haunt the sector, according to the Financial Ombudsman Service (FOS). The regulator revealed of the 141,846 complaints made to the FOS, 77 per cent were related to banking and credit at 109,155. This also marked [...]
Mark Kleinman: Fintech Growth Fund’s journey ends in Octopus’s tentacles April 24, 2025 Mark Kleinman is Sky News’ City Editor and the man who gets the Square Mile talking in his weekly City AM column Fintech Growth Fund’s journey ends in Octopus’s tentacles It could scarcely have augured more favourably. An investment fund whose creation was recommended by the City grandee Sir Ron Kalifa in his 2021 review of the UK [...]
Monzo, Starling, Zilch: The fintech IPOs that could boost London March 30, 2025 London markets have suffered a torrid couple of years, but could fintech help turn the tide? Swedish fintech Klarna marked the latest snub to the City after it announced it was pursuing a US-listing despite hopes the firm would float in London. This followed 88 companies leaving the London Stock Exchange (LSE) last year, including [...]
Klarna set for US IPO in snub to London markets March 6, 2025 Swedish fintech Klarna is looking to raise a minimum of $1bn (£777m) in a US initial public offering (IPO), sources told Bloomberg. Klarna’s US filing, which could come as soon as next week, will see the firm target a valuation of more than $15bn in the New York Stock Exchange, according to people familiar with [...]
Chase tops UK banking charts February 19, 2025 According to an Ipsos poll, Chase UK is the top-rated consumer bank in Britain. It joins digital banks Monzo and Starling, which have long topped the charts. Kuba Fast, Chase’s UK CEO, said: “These results are a testament to the fantastic people we have and our commitment to putting customers at the heart of everything [...]
Mark Kleinman: Are Barclays pay rows a mere historical relic? January 30, 2025 Mark Kleinman is Sky News’ City Editor and the man who gets the Square Mile talking in his weekly City AM column. This week, he tackles pay rows at Barclays, how WH Smith is clinging on and a floating debate for Monzo Are Barclays pay rows a mere historical relic? There was a time when Barclays and public [...]
Revolut crowdfunders in line for 400 times return on investment December 5, 2024 Some of Revolut’s earliest investors are in line for 400 times returns after taking a punt on a fledgling fintech that has grown into a banking titan. The British start-up’s early backers, including participants in two crowdfunding rounds, have been offered the chance to sell down their holdings in a secondary share sale. Brokered by [...]
Barclays, Natwest and Revolut: Top bankers chew the fat at City summit December 3, 2024 Executives, investors and even royalty turned out for the first day of Financial Times’ annual Global Banking Summit in London on Tuesday.
Monzo names new finance chief in hint at listing plans November 26, 2024 Monzo has appointed former Nubank executive Tom Oldham to be its chief financial officer as the digital challenger bank hinted at its IPO ambitions.