Burnham’s crackdown on ‘price-gouging’ splits supermarkets Retail Tesco and Sainsbury’s have stood firm after the boss of Aldi hit out at loyalty discounts, as a “price-gouging” row threatens to divide British supermarkets. Giles Hurley, the chief executive of the discount grocer, has backed the government’s plans to clamp down on retailers which offer “misleading” discounts which do not offer real-terms value. Aldi [...]
Aldi boss wades into supermarket ‘price-gouging’ row Retail The boss of Aldi has waded into the bitter row over whether supermarkets are profiteering off of struggling customers as he backed a government crackdown on “rip-off” discounts. Giles Hurley, the chief executive of the discount grocer, said the government is “right” to take on misleading discounts and promotions “in their work to tackle cost [...]
M&S Sparks rewards overhauled as retailer offers cash perks Retail Marks & Spencer has overhauled its Sparks card reward scheme using AI after shoppers demanded cash perks instead of the existing points-based system. The upmarket food and clothing giant said it is responding to consumer criticism of its loyalty scheme by offering “personalisation and pounds, not points and tricksy pricing”. The Sparks Card had faced [...]
Tesco beats Clubcard copycats to claim loyalty scheme crown March 27, 2026 Tesco’s beloved Clubcard has triumphed against rivals Sainsbury’s and Greggs to be named the country’s most valued loyalty scheme. The supermarket giant’s Clubcard is the UK’s most effective, according to an index by software firm HyperFinity which polled Brits on the value, customer satisfaction and rewards offered by loyalty schemes at more than 50 retailers. [...]
Tesco Clubcard and Sainbury’s Nectar schemes do help consumers, regulator says November 27, 2024 A year-long probe into UK supermarkets’ pricing practices has found “very little” evidence that shoppers are being treated unfairly with loyalty programmes such as the Tesco Clubcard scheme and Sainsbury’s Nectar points. The Competition and Markets Authority (CMA) probe, which has been ongoing since November last year, investigated whether supermarket loyalty schemes cause inflation by faking the [...]
Eagle Eye: Lucrative Tesco and Morrisons deals boost loyalty scheme specialist’s revenue July 23, 2024 Lucrative contracts with the likes of Tesco and Morrisons and a pitch win with the bookseller Waterstones helped personalised marketing firm Eagle Eye to rake in bumper revenue and bolster its cash position, its latest results showed.