What happens now after Lloyds Bank’s tech disaster? Banking Customers at Lloyds Banking Group were sent into panic on Thursday morning after a number of users opened their mobile app to find rogue transactions that did not belong to them. Screenshots quickly flooded social media with many of the bank’s 28m customers describing their horror at seeing up thousands of pounds of bizarre payments. [...]
Reddit fined £14m over children’s data protection failures Tech Social media platform Reddit has been fined £14.47m by the Information Commissioner’s Office (ICO) after a probe found it unlawfully processed children’s personal information. The platform was also found to have failed to implement adequate age checks. The UK data protection regulator said the US-based company did not implement robust age assurance measures, meaning it [...]
ICO opens probe into Elon Musk’s Grok AI over sexualised content Tech The Information Commissioner’s Office (ICO) has opened investigations in relation to the Grok AI system and its potential to produce harmful sexualised image and video content. The probe into the tech tool owned by Elon Musk’s Internet Unlimited Company (XIUC) and X.AI comes after the chatbot made headlines last month over the generation of explicit, [...]
British shoppers turn to AI as London high street sales falter January 7, 2026 As our beloved high streets grapple with rising business costs, decaying consumer confidence and yet another bout of tax uncertainty, AI agents are reshaping how consumers shop. A report published by the Information Commissioner’s Office (ICO) warns that that so-called ‘agentic AI’, a quasi-autonomous form of artificial intelligence, could shift from novelty to norm within [...]
ICO urges transparency as AI transforms UK recruitment November 12, 2025 AI is rapidly reshaping recruitment in the UK, yielding companies unprecedented efficiency gains; however, regulators are warning that these benefits must be balanced with fairness and transparency to maintain public trust. William Malcolm, executive director of regulatory risk and innovation at the Information Commissioner’s Office (ICO), explained at Tuesday’s AI regulation summit: “We want organisations [...]
FCA doubles down on AI testing over regulation November 12, 2025 The UK’s financial regulator has doubled down on its decision not to draft new AI-specific laws, insisting that the best way to manage the tech’s momentous rise is through testing and collaboration rather than rushing to legislate. Speaking at the City & Financial Global AI regulation summit, Charlotte Clark CBE, the Financial Conduct Authority’s director [...]
Jaguar Land Rover issues cyber attack update amid data breach September 10, 2025 Jaguar Land Rover (JLR) has admitted that data may have been compromised in a cyber attack that has paralysed its global operations since 2 September, forcing shutdowns at factories and dealerships across the UK and abroad. The UK’s biggest carmaker said in a statement: “We now believe that some data has been affected and we [...]
Big Brother: Can your employer monitor your whereabouts? September 1, 2025 As businesses grapple with the current economic challenges, the support measures previously offered to employees during the pandemic are being tightened. However, as companies adopt more stringent monitoring practices, the question arises: where is the line drawn between necessary oversight and the invasion of employee privacy? Headlines have been lighting up over the last year [...]
Government under fire as data breach review finally goes public August 29, 2025 The government has released a long-delayed review of its own data handling practices, following pressure from MPs, which raises questions about the ability of Whitehall to safeguard sensitive information. This review comes at a time when digital transformation is intended to reshape public services. The Information Security Review, carried out in 2023 but withheld from [...]
HMRC must disclose AI involvement in tax decisions August 8, 2025 A court has ruled that HMRC must disclose if it uses artificial intelligence (AI) in key decisions relating to granting research and development tax credits. Tom Elsbury, a tax expert who founded the specialist tax relief software platform Novel, lodged a Freedom of Information (FOI) request back in December 2023. But according to Judge Alexandra [...]