Virgin Media slapped with £24m Ofcom fine December 1, 2025 Ofcom has dished out its biggest fine of the year after accusing telecoms giant Virgin Media of failing to protect vulnerable customers. The media regulator has hit Virgin Media with a £23.8m fine over its treatment of customers during a planned transition from analogue to digital landlines. Virgin Media notified Ofcom over incidents connected with [...]
Starmer reprimands Reeves for ‘inadvertent failure’ over rental licence mishap October 30, 2025 Sir Keir Starmer has sent a sharply worded email to Rachel Reeves criticising the Chancellor for misleading suggestions that she did not know she needed a licence to rent out her family home. Reeves has had to backtrack from earlier suggestions that she and her husband had not been aware of the Southwark Council rental [...]
Royal Mail slapped with £21m Ofcom fine for late deliveries October 15, 2025 Royal Mail has once again been hit with a huge fine for failing to meet its delivery targets. Regulator Ofcom has handed Britain’s postal service a £21m fine after only 77 per cent of first class and 92.5 per cent of second class mail was delivered on time, well short of the 93 per cent [...]
ICO fines Capita £14m after millions affected by data breach October 15, 2025 Capita has been fined £14m by the Information Commissioner’s Office (ICO) after millions were affected by its data breach. The fine follows a cyber attack in 2023 in which the personal information of 6.6m people was stolen, from pension records and staff records to the details of customers of organisations Capita supports. For some, this [...]
Motor finance: ‘Nothing is certain’ as banks await historic ruling July 30, 2025 The Supreme Court will hand down what could be the “most consequential ruling for lenders” in recent history on Friday in the dramatic culmination of the motor finance saga. In a twist, the highest court in the land surprised the market last Friday evening after updating its system with the information that it will announce [...]
Asda faces another hefty fine for selling expired food in stores July 16, 2025 Supermarket giant Asda has been given a huge fine for selling expired food in two stores, its second such fine in three months. Repeated checks by Trading Standards officers discovered expired items contrary to food safety codes at its Leckwith and Pentwyn branches in Cardiff. The TDR-owned grocer was then fined £640,000 for selling 115 [...]
Barclays slapped with £42m fine for financial crime failings July 16, 2025 Barclays has been hit with a £42m fine by the Financial Conduct Authority (FCA) for separate instances where the bank failed in its financial crime risk management. The City watchdog blasted Barclays for failing to check it had gathered “sufficient information to understand the money laundering risk” before it opened a client money account for [...]
Bank of England hits Mastercard subsidiary with £12m fine July 9, 2025 A Mastercard-owned company has been fined almost £12m by the Bank of England after it failed to fully comply with a regulatory order to fix weaknesses in its risk management. Vocalink – which was acquired by Mastercard in 2017 – has been slapped with the £11.9m fine due to failing to meet directions from the [...]
Monzo slapped with £21m fine by City regulator July 8, 2025 Monzo has been slapped with a £21m fine by the Financial Conduct Authority after “repeatedly” opening accounts for “high-risk” customers. The UK fintech was blasted by the City watchdog for failing to keep the pace of its crime control with its customer and product growth. Between August 2020 and June 2022, Monzo signed up over [...]
Yorkshire Water forced to pay out £40m after ‘serious failures’ March 20, 2025 Yorkshire Water will have to pay out a £40m “enforcement package” to address a series of “serious failures” in its maintenance of sewage networks. The water supplier will pay out £36.6m over the next five years after the water watchdog Ofwat found repeated failures to properly invest in infrastructure. Environmentally sensitive areas will be targeted [...]