M&S Sparks rewards overhauled as retailer offers cash perks Retail Marks & Spencer has overhauled its Sparks card reward scheme using AI after shoppers demanded cash perks instead of the existing points-based system. The upmarket food and clothing giant said it is responding to consumer criticism of its loyalty scheme by offering “personalisation and pounds, not points and tricksy pricing”. The Sparks Card had faced [...]
Longest-ever Prime Day to see Brits spend nearly £2bn on Amazon Retail A four-day-long Prime event is set to see Brits spend £1.9bn as consumers increasingly look to deals and discounts for their shopping. Retailers are hoping the discount bonanza will be a boon after a tough first half of the year, and a chance to get ahead of what is expected to be a tough second [...]
B&M: FTSE 250 shares plunge as profit and job cuts revealed Retail Shares in B&M have plunged by more than ten per cent after the retailer revealed a lower profit, rising debt and job cuts. The Liverpool-headquartered company, which is a member of the FTSE 250 index, reported a pre-tax profit of £431m for the 12 months to 29 March, 2025, down from the £498m it achieved [...]
Retailers reassess how to reel in cash-strapped Brits for Black Friday November 16, 2024 As Brits’ loyalty to brands continues to erode and their commitment to seeking value continues to rise, retailers are optimising their digital presence in hopes of a bumper festive season. With online spending reaching ever-higher levels, and brand loyalty going down thanks to the increasing ease of switching between products on the internet, it’s become [...]