M&S to make £100m cyber claim from Allianz and Beazley May 14, 2025 Marks and Spencer is preparing to claim as much as £100m from its cyber insurance policy, following a major cyber attack that disrupted operations and led to the theft of some customer data. The UK retailer admitted for the first time on Tuesday that personal information, including customer contact details, dates of birth, and online [...]
Co-op: All forms of payment now working after cyber attack May 14, 2025 The Co-op has told its customers that all forms of payments are now working at its stores and online while stock levels should improve by this weekend. The Manchester-headquartered group, which operates almost 2,400 stores around the UK, said it is in “the recovery phase” after suffering a significant cyber attack which caused two weeks [...]
AI risks creating a cyber crunch for the UK’s national infrastructure May 14, 2025 The UK’s cyber watchdog has warned that artificial intelligence (AI) could significantly increase the country’s exposure to cyber attacks, especially those across its critical infrastructure, unless urgent steps are taken. In a recent report, the National Cyber Security Centre (NCSC) argued that AI is already transforming the threat landscape, and that by 2027, it could [...]
M&S: FTSE 100 shares rise after major cyber attack update May 13, 2025 Marks and Spencer’s (M&S) share price has risen as investors breathed a sigh of relief that hackers haven’t accessed ring-fenced bank details, although the cyber attack remains ongoing. The FTSE 100 retail giant told markets this morning that some customer data was stolen during the attack, but that the data does not include useable payment [...]
Bytes Technology warns on increased cyber risk as profit jumps May 13, 2025 Bytes Technology has warned of the increased risk of cyber threats as the Leatherhead-based business reported a jump in profit. The software supplier has upped the risk level of potential cyber threats to “increase” on its list of emerging risks, adding that it made the move “because of evolving and elevated global risk to IT [...]
M&S admits hackers stole personal customer data in cyber attack May 13, 2025 M&S has told customers that some of their personal data was stolen during the serious cyber attack the company has been battling for three weeks. The retail giant said that the data does not include useable payment or card details, nor does it include account passwords. It said there is no need for customers to [...]
M&S will ‘need to go on a charm offensive’ to win customers back May 8, 2025 Analysts have warned that Marks and Spencer (M&S) faces an uphill battle to win back customers when it has dealt with its ongoing cyber attack. The high street darling told markets it had suffered a “cyber incident” at the end of April. Around £1bn has been wiped off its market value since 1 April, and [...]
Why M&S, Harrods and the Co-op were hit by cyber attacks May 8, 2025 Cyber security experts have warned that retail’s lack of investment in IT protection, as well as the amount of consumer data it has access to, has put a bullseye on the sector. The warnings follow a trio of serious attacks at major UK households names – Harrods, Marks and Spencer (M&S) and the Co-op. “Retailers [...]
Mark Kleinman: This is not just any retail cyber attack… May 8, 2025 Mark Kleinman is Sky News’ City Editor and the man who gets the Square Mile talking in his weekly City AM column This is not just any retail cyber attack… It’s hardly an exclusive club these days: a big listed company is the victim of a major cyber attack, compromising its systems and ability to continue serving customers. [...]
Co-op issues apology after hackers get hands on members’ personal data May 3, 2025 The Co-op has apologised after hackers accessed and extracted members’ personal data such as names and contact details. The retail firm said on Friday it is experiencing “sustained malicious attempts” to access its systems, having already shut off parts of its IT systems earlier this week. It comes after fellow retailers Harrods and Marks & [...]