Number of claims management firms halves after FCA clampdown Regulation The number of claims management firms authorised by the UK’s financial watchdog has nearly halved since the beginning of the decade after the regulator “raised the bar” for firms in the sector. A Freedom of Information request by financial services consultancy Broadstone revealed 483 claims management companies (CMCs) operate in the sector, compared with 942 [...]
City watchdog eyes new laws for claimant firms accused of ‘harm’ Legal The City watchdog has threatened enforcement action and new laws to impose “stronger compensation mechanisms” against the claims management market, including law firms that cause harm. The Financial Conduct Authority (FCA) has launched a fresh review of “the root causes of poor practices” across the market, as claims management companies and law firms come under [...]
Law firms slammed by regulator over risky client practices on high-volume claims Legal The legal regulator has criticised law firms that handle high-volume consumer claims for poor practices that could harm the public, warning that urgent improvements are needed.
‘Disgraceful’ claims firms slapped down over ads ahead of motor finance ruling August 4, 2025 As Lord Justice Reed was about to read out the Supreme Court's decision on the motor finance case, he hit out at claim management firms for jumping ahead of the gun
Analysts say ‘Buy’ Vanquis shares after payday loan turnaround May 15, 2025 Vanquis shares could finally be about to turn a corner, according to one group of City analysts. The shares peaked at more than 2,600p in 2015, and have since fallen by more than 96 per cent as Vanquis has endured soaring complaints and regulatory backlash thanks to its sub-prime lending and payday loan market exposure. [...]
Vanquis shares jump after recovery from complaints storm May 14, 2025 Shares in Vanquis Banking Group rose on Wednesday after the firm said it had swung back into profitability following a major blow from complaints in 2024. The London-listed bank’s stock was up nearly seven per cent as markets opened, trading above 75p. The Bradford-based lender recorded £2bn in net receivables, the total money expected to [...]
Vanquis Bank reports surprise balance sheet hit after investigation July 16, 2024 As a result of these write-offs, the lender said it would no longer hit its return on tangible equity and profit targets for the year.
UK banking complaints hit 10-year high amid surge in third-party claims July 12, 2024 Official UK banking complaints have hit their highest level in a decade, partly driven by claims management companies that the financial ombudsman is trying to clamp down on.