Skip to content
City AM
Main navigation
Download free app
  • News
    • News
      • Latest Business News
      • Economics
      • Politics
      • Tech
      • Banking
      • FTSE 100 Live
      • Retail
      • Insurance
      • Legal
      • Property
      • Transport
      • Markets
    • From our partners
      • AON
      • Bayes Business School
      • City of London BIDs
      • Central London Alliance CIC
      • Destination City
      • Halkin
      • Olympia
      • Inside Saudi
      • Tottenham Hotspur Stadium
      • Santander X
      • YEAR SIX Dividend
    • Featured

      Cut stamp duty to reap £4bn windfall, Berkeley urges Healey

      A man in a white shirt and red tie carries his jacket, walking away from a dark SUV with a woman in the background.

      Submit a story

      Tell us your story.

      Submit
  • Opinion
  • Sport
    • Latest Sports News
      • Sport
      • Sport Business
      • The Punter
    • From our partners
      • The Morning Briefing: SBS x City AM
      • Aramco Team Series
      • LIV Golf
    • Featured

      Crystal Palace valued at £900m and hire Raine Group to explore investment or sale

      Footballer in a blue and red jersey running on a green field during a sunny match.

      Submit a story

      Tell us your story.

      Submit
  • Life&Style
    • Life&Style
      • Life&Style
      • Toast the City Awards
      • The Magazine
      • Travel
      • Culture
      • Motoring
      • Wellness
      • City AM Puzzles
      • The RED BULLETiN
      • Do it with Shared Ownership
      • Media Speak Hub
    • Featured

      A Dram with Paddy Fletcher

      Rows of Table Whisky single grain Scotch jars with orange labels, distilled in Edinburgh.

      Submit a story

      Tell us your story.

      Submit
  • Investec
  • Events
  • Pension Report
  • Newsletters
  • Latest Paper

chatbots

  • Use AI for investing at your own risk, warns watchdog

    Personal Finance

    The financial watchdog has warned Brits using AI for investment advice that they may not be protected if things go wrong as more people turn to online chatbots. Four in five inexperienced investors admitted to using AI tools for help with their investment decision, according to the latest research from the Financial Conduct Authority (FCA). [...]

    Financial Conduct Authority reception area in 2025, highlighting increased regulatory actions and financial penalties
  • Brits swindled out of thousands by unregulated online financial advice

    Personal Finance

    People have lost thousands of pounds after acting on advice from online unverified sources, despite industry figures warning that their guidance can be misleading or incorrect. Over 40 per cent of Brits admitted to taking advice from online sources, including ‘finfluencers’ and chatbots, without first verifying its legitimacy, according to the latest data from fintech [...]

    AutogenAI has been increasing success rates for proposal writing firms
  • Banking customers hate chatbots – and it could cost the sector £9.3 billion

    Opinion

    75 per cent of people would rather deal with a person than a chatbot concerning their finances; one in five has shouted at their robot antagonist; and one in eight admits swearing at them. Rather than save money, Chatbots may actually be driving business away, says Chris Teasdale If you’ve interacted with customer services in [...]

Trending Articles

  • Britain loses over half its billionaire wealth in two years

  • Britain’s second richest person leaves for Monaco amid tax bite

  • Lidl doubles down on loyalty pricing despite Aldi attacks

  • Government intervenes as BT inks deal to rescue embattled Talktalk

  • ‘It’s a s**t show’ – Legal 500 accidentally publishes damning barrister reviews

Subscribe

Subscribe to the City AM newsletter to have our top stories delivered directly to your inbox.

Subscribe
  • Got a story?
  • About City AM
  • Careers
  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Privacy settings
  • News
  • Markets & Economics
  • Politics
  • Opinion
  • Life&Style
  • Personal Finance
  • City AM Events
  • City Winners
  • The Punter
  • Casino
  • City AM Puzzles

Follow us for breaking news and latest updates

  • Facebook
  • X
  • Instagram
  • LinkedIn
  • Newsletters
  • Advertising
  • About
  • Licensing
Copyright 2026 City AM Limited