It’s wait and see for investors ahead of BT results this week May 9, 2022 Analysts in the City will be waiting nervously to see whether the cost-of-living crisis has seen an exodus in subscribers from telecoms giant BT when the company reveals its results on Thursday. US streaming rival Netflix said recently its own subscriber base had suffered as households cut back and investors in BT are hoping similar [...]
Battle of the telcos: BT fails to block Virgin Media’s title as fastest broadband May 4, 2022 BT has failed in its bid to stop Virgin Media from claiming to be the faster broadband provider this morning as the battle of the telcos rages on. The world’s oldest telecommunications firm put in a complaint to the advertising watchdog about Virgin Media claiming to be the “UK’s fastest major broadband provider” in a TV ad and on its website. [...]
Workers to stage walkouts over ‘dismal’ pay offers April 8, 2022 Thousands of UK workers are set to stage walkouts over the next few days over below-inflation pay offers. The Communication Workers Union (CWU) yesterday rejected BT’s 5 per cent pay rise – the highest in more than 20 years – calling it a “nothing short of an insult,” the Times first reported. “We have no [...]
Unions reject BT’s largest pay rise in two decades April 7, 2022 Telecom giant BT said it will award all BT, Openreach, Plusnet and EE frontline workers a £1,500 consolidated pay increase, marking the highest pay award for employees in more than 20 years.
Dorries urges broadband firms to publicise social tariffs, as 84 per cent on benefits unaware they exist April 5, 2022 Nadine Dorries has written to key internet providers urging them to raise awareness of discounted broadband offers for those on universal credit and benefits. She urged firms included BT and Virgin Media to publicise schemes because they have ‘low uptake’, with 84 per cent of those on benefits reportedly unaware they exist. Discounted social tariff [...]
BT pauses landline cut off after Storm Eunice victims were unable to call 999 March 29, 2022 BT has backtracked on plans to replace landline phones with digital ones following complaints that this would leave the elderly and vulnerable at risk. Following a reports from the Telegraph which found that BT customers were blocked from calling for help during storms earlier this year, the company has now apologised and said it got [...]
BT and EE set to hire 1000 new call centre staff by April February 21, 2022 BT and EE have launched a new recruitment drive to hire 1,000 UK based contact centre staff by April 2022. The roles will be across 24 sites nationwide including contact centres in Warrington, Doncaster and Sheffield and with the aim to fill all the roles by April. The new roles are part of a multi-million [...]
Ofcom calls on broadband firms to provide low income homes with support packages February 15, 2022 Ofcom has called on all broadband companies to better support low income households, suggesting the use of “social tariffs” across the board. These special discounted broadband packages are available to an estimated 4.2 million households in receipt of Universal Credit. However, only 55,000 homes have taken advantage of these discounted rates so far – just [...]
Openreach adds 4000 new jobs to boost broadband February 10, 2022 Openreach announced it will create and fill more than 4,000 jobs during 2022 – including around 3,000 apprenticeships – as it continues to invest billions of pounds into its broadband network, people and training. The new recruits will be based throughout the UK, working to build and connect customers to boost the company’s Full Fibre [...]
Ofcom opens up to telecom mergers as UK innovation risks falling behind February 9, 2022 Ofcom has revealed that it may be increasingly open-minded to mergers as the telecoms landscape continues to evolve and consumers look for better connectivity.