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banks

  • Mercedes-Benz slammed for swerving payout for car with ‘serious safety risk’

    Banking

    Mercedes-Benz’s finance arm has been slammed by the UK’s banks ombudsman for “very poor” handling of a motor finance dispute where a consumer’s car showed “serious” electrical faults.  The financial services arm of the German carmaker has been ordered to refund with interest 50 per cent of all monthly payments made by a customer after [...]

    Mercedes (Photo by Thomas Niedermueller/Getty Images)
  • Barclays and Lloyds join banking sector plan for digital ID

    Banking

    Barclays and Lloyds are among a group of top UK lenders working on a plan that would see customers able to use digital identification tools in their banking app. The collective of banks – which also includes HSBC, Nationwide, Natwest and Santander – are working with industry body UK Finance on a process where users’ [...]

    Banking app interface showing financial transactions and account balance on a smartphone screen, emphasizing digital finan...
  • UK banks fear a ‘disaster’ with Ed Miliband as Chancellor

    Banking

    City banks are fretting over the prospect of Ed Miliband as Chancellor as Andy Burnham mulls who he will give the keys to Number 11. The banking industry is bracing for a shake-up at the Treasury and fears it could be hit with a fresh raft of taxes under a new Chancellor while key deregulatory [...]

    Ed Miliband speaking at a podium during a press conference, addressing energy policy reforms and climate change initiatives.
  • Badenoch sets sights on battle with the Bank

    June 24, 2026

    The City is in the mood for a regulatory bonfire and Kemi Badenoch hopes to be the one to light the flame. In this week’s column, Samuel Norman looks at the roadblocks she may face on her pursuit. “Don’t forget about Andrew Bailey.” That was the parting shot I got from a former Bank of [...]

  • A decade after Brexit, what does the City want next?

    June 24, 2026

    The 46th floor of the iconic One Canada Square building was once home to the European Banking Authority. Towering over a sea of skyscraper headquarters adorned with the biggest names in finance, the watchdog’s office was both a nod to its regulatory might, turbocharged by the fallout from the 2008 crash, as well as to [...]

  • Motor finance revs up City watchdog’s PR spend

    June 22, 2026

    The motor finance scandal has helped rev up the financial watchdog’s spend on public relations agencies as it fought to warn consumers of the risks of using claims management firms. The car mis-selling saga – where City banks have been put on the hook for billions in compensation over the use of ‘secret’ car deals [...]

  • As it happened: FTSE 100 finishes higher as US-Iran talks progress and Starmer resigns; Space X shares fall after bond sale

    June 22, 2026

    Welcome back to the City AM liveblog. Markets are set to start off the new week facing renewed threats on both the domestic and geopolitical front. Over the weekend, fractures that were forming in the US-Iran peace deal burst wide open after Iran’s top military command said it shut the Strait of Hormuz after “violations” [...]

  • HSBC coughs up $25m over Australian scam failures

    June 18, 2026

    HSBC has agreed to cough up just shy of $25m after admitting to failures in protecting customers in Australia from scammers. The Australian arm of Europe’s biggest lender was investigated by the watchdog over alleged “widespread and systematic failures” to shield its customers targeted by fraudsters.  The Australian Securities and Investments Commission (ASIC) said it [...]

  • Kemi Badenoch pledges to wield the axe on post-financial crisis banking regulation

    June 18, 2026

    Kemi Badenoch will today step up her efforts to woo the City as she promises to wield the axe on post-financial crisis banking regulation if she manages to clinch the keys to Number 10. “London is having its lunch eaten” by overregulation, the Tory leader will proclaim as she proposes a shakeup of the financial regime that she hopes [...]

  • HSBC targets $100m in savings with Google Cloud AI tie-up

    June 17, 2026

    Europe’s biggest lender HSBC has sealed a a tech tie-up with Google where it aims to use AI to scout priority projects that could bank the firm $100m in “efficiency gains”. The FTSE 100 giant is planning to roll out Google Cloud across its operations in a deal that the bank says will allow 200 [...]

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