Natwest partners with OpenAI as FTSE giant scales up tech March 20, 2025 Natwest announced on Thursday it has entered a partnership with OpenAI to focus on “bank-wide simplification”. The FTSE 100 lender said it would leverage AI to meet customers’ needs faster and more effectively, whilst increasing productivity and efficiency across operations. The firm said it would deploy “some of the latest and most powerful developments in [...]
Signing up to a new AI tool? For the love of God, read the small print! March 18, 2025 Influencers are flogging AI programmes as "neat little tools", but failing to read the small print could prove costly, writes Paul Armstrong.
AI adoption at UK banks lags behind US rivals March 17, 2025 UK banks are playing catch up to their US and European counterparts on AI adoption, new research has revealed. Evident Insight’s latest Responsible AI Report showed US banks led the way for AI specialists, with 20 positions alone at JPMorganChase – three times the average lender. Co-founder and co-chief executive of Evident Insights Alexandra Mousavizadeh [...]
Analysis: What do Starmer’s reforms actually mean – and can they work? March 15, 2025 Sir Keir Starmer has announced his reform plans to make the British state more “innovative and effective”. The Prime Minister unveiled a series of new measures on Thursday, including the headline abolition of NHS England – the arms-length body which runs the NHS in England. But Sir Keir also spoke about his broader ambitions to [...]
Keir Starmer to pledge red tape rollback in bid to ‘reshape the state’ March 12, 2025 Sir Keir Starmer is expected to pledge to slash red tape for businesses in a bid to “reshape the state” of the UK amid what he will call a new “era of instability”. The Prime Minister is set to make an announcement on Thursday about his plans to reform the British state, cut regulation, and [...]
Why top law firms are betting big on virtual reality training | What’s the Context? March 4, 2025 City AM's legal reporter Maria Ward-Brennan visits the law firm Herbert Smith Freehills to try out the virtual reality tools they are testing to train their lawyers.
AI-men: How Gen Z will join religions created by algorithms March 4, 2025 Bespoke belief systems like tarot and astrology are already gaining popularity with Gen Z – AI will take it further, offering bespoke doctrines, machine-learning-driven prophecies and virtual deities that evolve based on user data, says Paul Armstrong Spirituality is evolving, and Gen Z is leading the charge. Traditional religious affiliation is in freefall (43 out [...]
AI will help us all live longer – that’s a business problem February 25, 2025 AI is solving medical problems at unthinkable speeds, but it's not just the pharma industry that should prepare, writes Paul Armstrong.
UK banks differ from US on AI strategy February 20, 2025 Banks in the UK are more likely to focus artificial intelligence (AI) strategy on improving customer experience compared to their US rivals, a new report has revealed. NTT Data’s ‘Intelligent Banking in the Age of AI’ found 52 per cent of UK banks were using AI to enhance customer services, rather than cut jobs. This [...]
The Debate: Should we use AI for everyday work tasks? February 19, 2025 Is using AI for emails and note taking a no-brainer, or do we risk losing valuable skills? Our writers hash it out in this week's Debate.