UK firms are spending billions on AI – but getting extra admin in return May 14, 2026 UK companies are pouring copious amounts of money into AI, while their employees spend nearly a full day each week doing work that AI was supposed to eliminate, new research has found. According to Workday, one in four UK workers loses seven or more hours a week moving information between systems, chasing down data and [...]
AI’s biggest problem is that it is trained to ‘please you’, warns tech chief May 13, 2026 The biggest risk facing AI may be that it becomes too good at telling users what they want to hear. Anthony Goonetilleke, chief tech officer at software firm Amdocs, told City AM businesses rushing to deploy AI are vastly underestimating a more subtle and potentially more dangerous problem emerging inside LLMs. “There’s another bucket I [...]
AI in banks? It’s all marketing and FOMO May 13, 2026 As banks are rush to beef up their AI capacity Samuel Norman recounts the sentiment shared across the industry at a conference in Copenhagen last week. Like all sectors, banks are chasing the promises of AI. The industry is shrugging off growing fears around job losses and rushing to beef up their AI credentials. Last [...]
Samsung workers threaten strike over AI profits as market value hits $1 trillion May 7, 2026 Samsung Electronics is facing the threat of a major worker walkout, after unions demanded a bigger share of the company’s AI-fuelled semiconductor profits. Two Samsung unions are pushing for a seven per cent pay rise and a bonus scheme worth 15 per cent of each division’s operating profits, with workers threatening an 18-day strike later [...]
Britain is using AI, but wants a human boss May 6, 2026 Brits are rapidly folding AI into everyday life, but remain wary of letting it make decisions on its own, according to new EY research that points to a trust problem at the heart of the UK’s AI push. EY’s AI recent sentiment index found 74 per cent of UK consumers have used AI in the [...]
Exclusive: Lloyds in tie-up with Google to build AI agents April 30, 2026 Lloyds Banking Group has formed a tie-up with Google as the financial services giant sets its sight on building its own AI agents, City AM can reveal. The blue-chip lender is leveraging Google Cloud – the tech giant’s suite of computing services – and the bank’s existing Large Language Model to create a new internal [...]
UK firms unaware of how their AI data is used overseas April 28, 2026 Most large UK firms do not fully know what happens to their data once it is processed by AI systems abroad, raising compliance and security concerns as adoption continues to rise. According to a recent Harbr Data survey, 61 peer cent of senior tech and data leaders at companies worth £100m or more lack a [...]
Almost half UK firms cite AI skills shortage as barrier to growth April 22, 2026 Nearly half of UK businesses say a shortage of AI and digital skills is now the single biggest barrier to scaling AI, according to a new report, despite rapid growth in adoption across the economy. The Amazon Web Services (AWS) research found 49 per cent of UK organisations cite a lack of AI and digital [...]
Barclays and Lloyds picked for City watchdog’s AI live testing April 21, 2026 Barclays has joined the second cohort of firms selected by the UK’s financial watchdog to get a safe run at testing AI as banking giants battle to bulk up their tech capacity. The FTSE 100 constituent will join its peer Lloyds Banking Group – which will be represented by its subsidiary Scottish Widows – as [...]
Allica Bank goes ‘turbo’ on AI as profit and loan book swells April 15, 2026 Small business lender Allica Bank has revealed a major bump to its bottom line after the bank’s loan book ballooned over the last year. The neobank – which became one of the UK’s latest fintech unicorns this year – recorded a 23 per cent rise in pre-tax profit at £36.9m, compared to £29.9 million in [...]