Natwest customers have been frozen out of their accounts this morning due to an online outage.
The bank confirmed on Twitter that it had been experiencing issues and has been instructing customers to delete temporary internet files and try again.
Read more: TSB online banking outage hits customers
The outage began at around 5am, according to website Down Detector, until shortly after 9am.
Customers complained they were unable to log in to their accounts, make payments and check balances.
Almost a nationwide outage! pic.twitter.com/5Pm5og8pCQ
— Jani Treagust (@Jan1_T) April 29, 2019
A live outage map revealed hundreds of customers across the country have been unable to access their accounts.
The reports mostly complained that Natwest’s online banking was down but some customers also experienced problems with its mobile app.
@NatWest_Help is there problems with your website? I can’t get onto my online banking through a browser and I need to put money into my current account today for direct debits!!
— Ria Stones (@RiaStones) April 29, 2019
A spokesperson for Natwest said: “A small number of customers may have experienced problems accessing mobile and online banking for a short period this morning.
Read more: Barclays suffers online banking outage
“All services are back up and running as normal. We apologise for any inconvenience this caused.”