Barclays and Santander top highest customer exodus after outages October 30, 2025 Barclays and Santander recorded the highest net losses of current account switches in the second quarter of the year after outages disrupted thousands of customers’ online banking. Over 22,000 users switched from Barclays in the three months to June 2025, with just under 4,000 joining, marking a net loss of over 18,000. Santander recorded a [...]
Complaints to banks ombudsman fall after Treasury clamp down October 29, 2025 Complaints to the banking ombudsman have tumbled in the three months to September 2025 after the Treasury launched its own clamp down. The Financial Ombudsman Service (FOS) recorded 46,300 complaints in the quarter, down from 73,700 in the same period last year. In the three months to June, 68,000 complaints were recorded. The fall followed [...]
Santander UK boss: Government must overrule FCA on motor finance October 29, 2025 Santander UK has said it will delay its third-quarter earnings report due to “uncertainty” following the financial watchdog’s motor finance redress scheme. The Spanish banking giant was due to publish its financial report for the third-quarter on Wednesday but has put it on hold “pending greater clarity regarding the [Financial Conduct Authority]’s proposals”. The bank’s [...]
HSBC shares rise as Georges Elhedery’s pivot East beats the noise October 28, 2025 HSBC’s pass through the third quarter was almost identical to the second. Despite another hefty hit to the firm’s bottom line, chief executive Georges Elhedery has quietly and effectively pushed ahead with his bold overhaul of the group. For the three months to September 30, HSBC took a 14 per cent profit beat falling to [...]
Barclays snaps up US personal loans fintech for $800m October 28, 2025 Barclays is set to take control of a US personal loans fintech in a deal that the lending giant hopes will beef up its loans package for its investment bank clients. The FTSE 100 bank said it would use consumer loan platform Best Egg as an “origination engine” after snapping the firm up for $800m [...]
HSBC: FTSE 100 lender’s profit slumps as legal costs jump October 28, 2025 Europe’s biggest lender, HSBC reported better-than-expected revenue in the third quarter, but recorded a double digit decline in profit as it set aside over a billion dollars following a fresh ruling on the Bernie Madoff fraud scheme. HSBC’s pre-tax profit fell to $7.3bn (£5.4bn) in the three months to September 30, a fall of nearly [...]
FTSE 100 giant Natwest shares surge to 15-year high October 27, 2025 Natwest shares rallied to a 15-year high on Monday morning after the lending giant’s post-results stock boom continued into the new week. The FTSE 100 titan’s shares were up over one per cent in early trading to 578.60p. It follows the group netting £2.2bn in operating profit before tax for the third quarter – a [...]
HSBC makes $1.1bn provision after Madoff fraud ruling October 27, 2025 FTSE 100 banking giant HSBC has set aside just over a billion dollars following the resolution of an investment fraud case in Luxembourg. HSBC faced a lawsuit from Cayman Islands-based ‘feeder fund’ Herald Fund SPC in 2009, which accused the bank of claiming restitution of securities and cash that it said was lost in the [...]
JP Morgan set to loosen crypto rules allowing Bitcoin as collateral October 24, 2025 JP Morgan is set to shake up its crypto rules with plans to allow institutional clients to use Bitcoin and Ether holdings as lending collateral. The new scheme will work with a third party to safeguard the crypto assets and follows the banking giant’s delving deeper into the world of digital assets. The US lender [...]
AI drives surge in fraud as criminals turn to more sophisticated scams October 24, 2025 Fraud losses hit £629m in H1 2025, driven by new investment scams and record card fraud, as AI enables criminals to commit more sophisticated scams. For the first six months of 2025, there were over 2m confirmed fraud cases, a 17 per cent increase, according to trade body UK Finance, as criminals stole £629.3m, a [...]