John Lewis revamps marketing approach as it tackles losses John Lewis John Lewis has created a ‘customer planning team’ to make the most out of its marketing budget in stores and online, as it struggles with huge losses. The upmarket British retailer, famed for its annual tearjerker Christmas ad, has appointed Andreas Nicolaides to lead the new team from October. John Lewis, which owns Waitrose, said [...]
Sharon White: John Lewis will be profitable in three years John Lewis John Lewis boss Sharon White has reportedly not ruled out tapping up outside investment to bring the struggling upmarket retailer back to profitably by 2026, however vowed that the would remain business employee owned. White told members of the Employee Owned Association – which represents UK organisations which are employee owned- that the plan to [...]
Why is John Lewis overhauling its loyalty card scheme? John Lewis John Lewis and Waitrose are both preparing to launch new loyalty card schemes as the partnership looks to turn around the business. The John Lewis Partnership, which owns the department store and upmarket grocery store, has drafted in Dunnhumby, the company which helped establish Tesco’s clubcard scheme in the 1990s and, also, promotions business Eagle [...]
‘Tragedy’ if John Lewis ownership changes, says ex-boss March 26, 2023 John Lewis changing its ownership model would be “a tragedy”, a former top boss has said. Reports last week suggested the retailer is considering ending its fully staff-owned structure, with the partnership’s chairwoman, Sharon White, exploring plans to sell a minority stake. West Midlands mayor Andy Street, John Lewis managing director until 2016, acknowledged the [...]
John Lewis Partnership on the hunt for over 8,000 Christmas staff August 25, 2023 John Lewis Partnership is recruiting for more than 10,000 roles, 8,400 of which are seasonal Christmas positions. The employee owned business, which owns department store John Lewis and grocery store Waitrose, said that successful candidates will receive a competitive salary and training. “We’re hugely proud of the way our two brands have become part of [...]
John Lewis faces fresh backlash for Ealing build-to-rent scheme August 24, 2023 John Lewis is facing renewed backlash from Ealing locals for its attempts to build hundreds of rental homes in two block towers within the London borough as part of its push to diversify from retail. The struggling department and grocery brand has submitted its finalised development plans to Ealing Council, with an ongoing consultation process [...]
John Lewis CEO: Bailey wants you to be gloomy – and it’s working August 13, 2023 The new Chief Executive of John Lewis has given a stark warning to the Bank of England, cautioning against higher interest rates that could “tip into recession”. Nish Kankiwala was appointed as the Partnership’s first Chief Executive in March and has since been laying out his recovery plan for the struggling high street favourites John [...]
John Lewis property chief resigns in latest top rank exit June 18, 2023 John Lewis property boss Chris Harris has resigned after a five-year stint, placing further pressure on the struggling retailer’s chair Dame Sharon White. Harris, who held the role of property director, handed in his resignation last week, according to reports in the Sunday Times, but will remain at the firm until November. He had played [...]
‘Blind eye’: Former John Lewis boss on CBI and Tesco scandals May 24, 2023 The former boss of John Lewis has spoken out on the scandals engulfing the CBI and Tesco suggesting that senior staff may have been “turning a blind eye” to bad behaviour. Andy Street, Conservative mayor of the West Midlands, spoke at a Q&A with InHouse where he discussed issues at the lobbying group, the Confederation [...]
John Lewis boss vows to keep employee-owned retailer ‘unique’ April 26, 2023 Dame Sharon White has vowed to preserve what makes the John Lewis Partnership “unique,” as the chief of the struggling retail chain outlines how the company plans to navigate the cost of living crisis and retain its customer base. Dame Sharon told The Telegraph retailers were continuing to see the “effects of the pandemic” and [...]