Why Dame Sharon White failed at John Lewis and what her successor needs to do Simon Neville The current chair of John Lewis was always a risky appointment, Simon Neville writes, but she made mistakes that her successor would do well to learn from as they seek to restore the retailer to relevance
John Lewis: Under-pressure Sharon White to step down at end of five-year term John Lewis Dame Sharon White will not seek a second five-year term as boss of John Lewis Partnership and will step down next year, according to reports.
Dame Sharon White: It is too early to predict the end of the high street Dame Sharon White: It is too early to predict the end of the high street Dame Sharon White has said it is too early to sound the death knell of the British high street even as she outlined further plans for the John Lewis partnership to move online. Speaking to the Times CEO summit, White said the “death knell for the High Street is rather premature”, just months after cutting [...]
How has opinion of John Lewis’ brand image changed over Sharon White’s tenure? April 12, 2024 Steve Hatch, the chief executive of YouGov explains how the high-street favourite's image has changed under Sharon White's tenure.
John Lewis’ property punt already leaving more questions than answers September 4, 2023 The retailers' flagship property scheme appears set for a £57m paper loss
Waitrose eyes deal with Amazon to sell groceries online in latest sales push October 9, 2023 Waitrose groceries could be sold on Amazon as part of a new deal being discussed by the upmarket grocer and delivery giant. The pair are reportedly considering the tie-up after the John Lewis-owned supermarket cut ties with Ocado nearly three years ago, according to reports published in The Telegraph. Amazon has recently struck up a [...]
UK retail giant set to ditch central London office space amid job losses May 1, 2023 John Lewis is looking to cut its office space by over 50 per cent after the company seeks to drastically cut costs benefiting from a loose hybrid working approach. The John Lewis Partnership, which also owns Waitrose, first announced its plans to move offices last year, waiting until the lease of its current Victoria HQ [...]
John Lewis property chief resigns in latest top rank exit June 18, 2023 John Lewis property boss Chris Harris has resigned after a five-year stint, placing further pressure on the struggling retailer’s chair Dame Sharon White. Harris, who held the role of property director, handed in his resignation last week, according to reports in the Sunday Times, but will remain at the firm until November. He had played [...]
John Lewis revamps marketing approach as it tackles losses July 28, 2023 John Lewis has created a ‘customer planning team’ to make the most out of its marketing budget in stores and online, as it struggles with huge losses. The upmarket British retailer, famed for its annual tearjerker Christmas ad, has appointed Andreas Nicolaides to lead the new team from October. John Lewis, which owns Waitrose, said [...]
John Lewis boss vows to keep employee-owned retailer ‘unique’ April 26, 2023 Dame Sharon White has vowed to preserve what makes the John Lewis Partnership “unique,” as the chief of the struggling retail chain outlines how the company plans to navigate the cost of living crisis and retain its customer base. Dame Sharon told The Telegraph retailers were continuing to see the “effects of the pandemic” and [...]