Find me a blander corporate rebrand than This Bank Opinion What’s in a name? The corporate rebrand for This Bank is insipid and lacks imagination, says Simon Hunt. Marketing strategies are hard to get right. Coming up with a new name, a new logo, a new motto is riddled with danger. I don’t begrudge those paid to have a go at it. A litany of [...]
Fujitsu rakes in more public sector work after Post Office scandal Business The IT company at the heart of the Post Office scandal raked in nearly half a billion pounds in public sector contracts between 2024 and 2025, an increase on the previous year’s figure despite it having pledged not to bid for new government contracts. Fujitsu, whose faulty Horizon accounting system led to the wrongful convictions [...]
Royal Mail slapped with £21m Ofcom fine for late deliveries Regulation Royal Mail has once again been hit with a huge fine for failing to meet its delivery targets. Regulator Ofcom has handed Britain’s postal service a £21m fine after only 77 per cent of first class and 92.5 per cent of second class mail was delivered on time, well short of the 93 per cent [...]
Mark Kleinman: Radical Post Office reform has mutual interest July 17, 2025 Mark Kleinman is Sky News’ City Editor and the man who gets the Square Mile talking in his weekly City AM column Radical Post Office reform has mutual interest Talk about a pregnant pause: it’s nine months since I reported that ministers had asked the consulting firm BCG to explore options for transferring the Post Office into mutual [...]
Post Office Scandal: Government contracts awarded to Fujitsu even after Mr Bates ITV drama July 10, 2025 Government bodies kept awarding Fujitsu with contracts to the tune of £500m even after the ITV drama Mr Bates vs The Post Office brought the Post Office Horizon scandal to national prominence. That’s according to LBC, alongside the public sector data analytics firm Tussell, which found that 23 contracts were handed out to the firm [...]
Banks shut eight branches a week since 2016 July 10, 2025 British banks have accelerated their retreat from the high street, shutting an average of eight branches a week since 2016 in a dash to bulk up digital offerings. Nearly 3,700 sites closed between 2016 and 2024, creating 41 ‘banking deserts,’ which refer to local authorities where at least one branch shut for every 10,000 residents. [...]
Without professional standards in tech, an AI Post Office scandal is inevitable July 9, 2025 The Post Office Horizon scandal must be a national reckoning with what happens when tech is deployed without proper oversight or accountability, says Dan Howl “It is almost impossible to ascertain, with any degree of accuracy, the number of persons who have suffered as a result of the misplaced reliance upon data produced by Horizon.” [...]
Post Office and Fujitsu chiefs ‘maintained fiction’ on faulty Horizon system July 8, 2025 Post Office and Fujitsu managers were aware the Horizon IT system was flawed and “maintained a fiction” that the accounting data it produced was accurate. In his report on the first part of an inquiry into the Post Office scandal, chair Sir Wyn Williams said dozens of postmaster victims of “wholly unacceptable behaviour” by business [...]
Post Office extends banks’ cash deal as MPs call for mandated acceptance May 1, 2025 The Post Office has reached a five-year banking deal with lenders and building societies to keep cash services running amid a continued retreat of banks from the high street. This renewed deal follows research commissioned by the company, which found nine in ten people believe it is important to maintain access to cash. The partnership [...]
UK’s biggest class action lawsuit could expose the perils of litigation funding March 14, 2025 This week lawyers are delivering their closing arguments in the UK’s biggest ever class action lawsuit relating to a dam disaster in Brazil. The victims deserve justice, but the predatory business model of their funders does not inspire confidence, says Mark Hollingsworth Litigation is risky, expensive and stressful. Just ask the 555 beleaguered subpostmasters whose [...]