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Royal Mail

  • Royal Mail referred to Ofcom after claims boss ‘misled’ MPs over tracking of staff

    Going postal

    MPs have urged regulator Ofcom to launch an enforcement investigation into Royal Mail after claiming they were “misled” by the CEO’s evidence over the tracking of staff in parliament last month. Concerns over digitally tracking productivity, “systemically” failing in its legal duty to deliver letters six days a week and issues of sick pay being [...]

  • Royal Mail tracked staff to see how fast they worked, admits disgraced boss to MPs

    Royal Mail

    Royal Mail boss Simon Thompson was forced to acknowledge that technology had been used to track workers after being dragged back to face a parliamentary committee. Weeks after his original hearing caused uproar amongst staff Thompson, who was on this occasion ordered to swear under oath, told parliament that had been 16 occasions in the [...]

  • Royal Mail workers vote to continue walkouts

    Strikes

    Royal Mail workers have voted overwhelmingly to continue with a campaign of industrial action in a bitter dispute over pay, jobs and conditions. A fresh ballot of members of the Communication Workers Union showed almost 96% were in favour of more strikes unless the deadlock is broken. CWU general secretary Dave Ward said it was [...]

  • Royal Mail boss called back to parliament after allegations of giving ‘not wholly correct’ answers

    January 24, 2023

    Simon Thompson, chief executive of Royal Mail, has been recalled to parliament after facing allegations that he gave innaccurate information to MPs during a Business, Energy and Industrial Strategy (BEIS) Committee last week. The Committee, which took place last Tuesday to discuss Royal Mail’s operations, prompted a “significant amount” of Royal Mail employees across the [...]

  • Retailers blame Royal Mail strikes for Brits abandoning online shopping in the run up to Christmas

    January 20, 2023

    Thousands of Brits appear to have abandoned online purchases following a series of strikes by Royal Mail employees, according to figures from the Office for National Statistics. Figures released by the ONS show that the proportion of online sales slipped by 0.5 per cent to 25.4 per cent in December. Retailers laid the blame on [...]

  • Royal Mail’s export service hit with major cyber incident and is experiencing ‘severe disruption’

    January 11, 2023

    Royal Mail is experiencing “severe service disruption” to its international export services following a cyber incident, the company has announced. A statement said it was temporarily unable to despatch export items including letters and parcels to overseas destinations. Royal Mail said: “We have asked customers temporarily to stop submitting any export items into the network while we work hard [...]

  • Border Force staff walk out at airports as Royal Mail workers back on strike

    December 23, 2022

    The UK’s major airports will be hit with a walk-out of Border Force workers on Friday, as posties walk-out over pay again, causing disruption in the run up to Christmas. Members of the Public and Commercial Services (PCS) union will walk out from Friday 23 December to 26 December as well as 28 December and [...]

  • Apology after postal strikes meant just 16 per cent of energy vouchers redeemed

    December 22, 2022

    Royal Mail has apologised after just 16 per cent of energy bill support scheme (EBSS) vouchers were delivered by post this December. The company which has been crippled by strikes this month said sorry after cold Brits were left in the lurch, unable to get hold of energy metre vouchers. Vouchers are claimed by customers [...]

  • Apprentice star Kathryn Burn: Royal Mail strikes ‘complete nightmare’ for small businesses

    December 15, 2022

    The Apprentice star and small business owner Kathryn Burn has said the Royal Mail strikes are a “complete nightmare” for retailers and accused posties of being “almost greedy.” Burn, who owns the My Christmas Pyjamas and Pyjamily brands, told CityA.M. that protracted industrial action over retail’s ‘golden quarter’ had “made my job very, very hard.” [...]

  • Union boss says posties to work with business rather than just strike

    December 14, 2022

    Trade union baron Dave Ward has said posties will need to adopt a more business focused approach to industrial action in the new year, expanding action beyond just strikes. The man behind both the Royal Mail and Post Office strikes said the Communication Workers Union (CWU) was currently “weighing up other ways we can put [...]

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