Which? slams Ryanair and BA over poor refund policy February 3, 2022 Consumer group Which? has slammed Ryanair and British Airways (BA) over their refund policies, lambasting their inadequate approach to customer service. The carriers finished at the bottom of Which’s annual survey after 1,100 passengers expressed their discontent and awarded Ryanair a customer score of 55 per cent, while BA managed to grab a 63 per [...]
British Airways extends Loganair partnership in domestic offer ramp-up February 1, 2022 British Airways’ (BA) passengers from today will have access to 38 of Loganair’s routes, following the companies’ decision to expand their codeshare agreement. Under the extended partnership, customers will be able to book onward connections from destinations across the Loganair’s network, including Derry to London and Liverpool or Exeter to Edinburgh, Glasgow and Newcastle. To [...]
Let them eat free snacks: British Airways brings complimentary food and drinks back January 31, 2022 British Airways (BA) has decided to reintroduce complimentary food and drinks aboard its short-haul flights after removing them as part of a cost-cutting policy that was set up six years ago. “You’ve told us you appreciate the complimentary water and snacks we’ve been offering on short-haul flights in our Euro Traveller cabin, so we’ll be [...]
Growing 5G panic prompts more airlines to cancel flights to US January 19, 2022 Several airlines including Lufthansa and British Airways (BA) have either cancelled or rescheduled their flights to the US as a result of concerns over today’s roll out of 5G services across the country. In addition to cancelling a flight from Frankfurt to New York, the German carrier and its subsidiary Austrian Airlines swapped aircraft, with [...]
Banker accused of assaulting BA cabin crew members cleared of charges January 13, 2022 William Clegg, a 33-year-old banker accused of assaulting five British Airways (BA) cabin crew members in 2019 has been cleared of all charges. Despite allegations of attempting to headbutt a female flight attendant and pulling to the ground a male cabin crew member, a jury has found Clegg not guilty on all counts, the Evening [...]
British Airways axes hundreds of flights following booking slump January 12, 2022 British Airways (BA) has reportedly scrapped three flight routes, axing hundreds of flights until the summer. Routes from London Heathrow to US destinations such as Nashville, New Orleans and Baltimore were cancelled as a result of a Covid-induced slump in bookings, the Sun first reported. Flights to New Orleans will end on 15 January while [...]
Mayday: Year from hell in aviation as empty flights crash-land by staggering 71 per cent from pre-pandemic levels December 29, 2021 Covid-related travel restrictions led to a 71 per cent reduction in the number of international flights to and from UK airports this year compared with pre-pandemic levels, new analysis shows. Aviation analytics firm Cirium said around 406,060 international flights served UK airports during 2021 up to December 22, compared with 1,399,170 in the pre-pandemic period [...]
British Airways owner IAG moves to terminate takeover agreement with Air Europa December 15, 2021 IAG, the aviation giant that owns British Airways, Iberia and Aer Lingus, has moved to back-track on its takeover of Spanish airline Air Europa, bringing down shares by 4.59 per cent to 126.48p. The BA owner this morning said “discussions are at an advanced stage to terminate the agreement signed on 4 November 2019” whereby [...]
BA restarts Gatwick operations, selling tickets for short-haul subsidiary December 14, 2021 British Airways (BA) announced today it will restart flying from Gatwick from March 2022, selling tickets for 35 destinations that will be part of its short-haul subsidiary British Airways*’s operations. Created to compete with the likes of Easyjet and Ryanair, the subsidiary company will begin to operate as a standalone business from August, with BA [...]
British Airways slashes 2,000 flights until end of March December 7, 2021 British Airways (BA) has reportedly slashed around 2,000 flights, removing them from its schedules until the end of March. The flights were cancelled between 26 November and 3 December, but appear to be unrelated to the UK Government’s decision to re-introduce mandatory pre-departure and day 2 PCR tests, aviation news site Simple Flying reported. According [...]