Some Barclays customers are still locked out – but Barclays says it isn’t related to yesterday’s huge outage
Barclays customers were still complaining about problems with Barclays' online banking service this morning, following a huge outage stranded many of its 15m customers without access to their money last night.
However, a spokesperson for the lender said while there was an "ongoing issue with a minimal number of Android users", problems experienced this morning were not related to yesterday's outage.
Barclays apologised last night after the outage, which affected its debit cards, cash machines and online and mobile banking systems and led to thousands being left without cash for hours.
The lender said it said it was aware customers had experienced "issues with some services" yesterday – but said by 8pm, all services had been restored.
still can't pay my phone bill. Because you think it's "fraud" and someone else is on my card. This happens too much.
— chloe🦦 (@chloe_thefabric) February 26, 2017
https://twitter.com/spudhouse/status/835777033900818432
Still can't use my card 😡 @BarclaysUK
— Kevin (@KP_Turner) February 26, 2017
when is @barclaysuk going to start working again, can't even pay off my holiday!!🙄🙄🙄
— Liv (@oliviahutchinsn) February 26, 2017
I was left stranded for 4 hours before I could buy a train ticket!! Total disgrace! Compensation should be paid!
— Samantha Johnstone (@xxsammy412xx) February 26, 2017
@BarclaysUK i need to make a transfer and your app is not working. "Sorry for incovenience" is not good enough!
— ~The Øñé~ (@crazycabie) February 26, 2017