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  • Price of mobile services halved in last ten years

    January 28, 2014

    MONTHLY mobile phone bills have fallen by over 65 per cent over the past ten years to an average of £12.87 in 2012. In 2003 the average monthly spend was £39.65, but while mobile penetration has skyrocketed to over 90 per cent of households – with smartphones accounting for 69 per cent of mobiles – [...]

  • Commuters to see internet speeds boosted

    January 21, 2014

    OFCOM yesterday announced it will make a large amount of spectrum available for new satellite-based technologies that could allow passengers on fast moving planes and boats to access the internet at ten times the speeds offered by current technology. Ofcom said it hopes the first commercial deployment of the technology to begin by the end [...]

  • Internet speed for commuters to skyrocket after Ofcom decision

    January 21, 2014

    Passengers on boats, planes and trains are set to enjoy broadband speeds 10-times faster than they currently experience following Ofcom's approval of a new satellite-based technology. The new devices called earth stations will be mounted on vehicles and provide internet to passengers by connecting to a geostationary satellite. The telecoms regulator is also making available [...]

  • Actual Experience prepares a £17m London public offering

    January 12, 2014

    ANALYTICS firm Actual Experience Limited is planning an initial public offering (IPO) on London’s Alternative Investment Market at the end of the month that is set to value the company at £17m. Actual Experience (AE) works with over 40 blue-chip clients including Cisco, Ofcom and Accenture to improve the experience of staff and customers using [...]

  • Ofcom rules for BT Openreach to improve service

    December 19, 2013

    OFCOM has proposed a set of stricter rules for BT’s Openreach division that will require 80 per cent of fault repairs to be made within two working days, regardless of factors such as severe weather conditions. Sky and TalkTalk – who offer phone and internet services to their customers over BT’s network infrastructure – have [...]

  • Hodgson picked as Ofcom chair

    December 18, 2013

    DAME Patricia Hodgson was yesterday officially confirmed as the next chairman of Ofcom. Hodgson, who started her career as a producer and journalist, will replace current Ofcom chairman Colette Bowe when she steps down at the end of March 2014 after serving her full term. Hodgson, who project managed the BBC’s switch to digital, joined [...]

  • Ofcom to apply freephone rules to mobile calls

    December 12, 2013

    MOBILE calls to businesses or services using freephone numbers will be free from 2015 as part of new rules unveiled by Ofcom yesterday. Freephone numbers 0800, 0808 and 116 will be made free from mobiles under the plans, and the pricing of 08, 09 or 118 numbers will be made clearer for callers. “These changes [...]

  • Here’s what you need to know about changes to Ofcom’s call charges

    December 12, 2013

    The Office for Communications (Ofcom) is ringing the changes when it comes to the cost of calling businesses and services. Call charges are going to become clearer for consumers, said the regulator, as it announced "major changes to telephone charges" this morning. The changes will come into effect in June 2015, allowing adjustment time for [...]

  • What the other papers say this morning – 11 December 2013

    December 10, 2013

    FINANCIAL TIMES First Group attacked by US activist FirstGroup, the UK bus and rail operator, is under attack from one of its biggest shareholders, which has called for the sale of its US businesses to pay down debt. Sandell Asset Management, a hedge fund with a stake of about three per cent, has written to [...]

  • O2 refuses to back Maria Miller’s plan to cap stolen phone bills

    December 3, 2013

    CULTURE Secretary Maria Miller plans to cap bills on mobile phones that are lost or stolen at £50 and work with mobile operators to eliminate roaming charges across Europe by 2016. EE, Three, Virgin Media and Vodafone all joined Miller in support of the plan – that includes a commitment to Ofcom’s ruling in October [...]

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