Lose customers’ details and you lose something else too – their trust August 27, 2008 As technology infiltrates all parts of business, it pays to be aware of the weak spots, writes David Crow Barely a week goes by without yet another loss of personal data by someone who should be trusted. Yesterday, it was the bank details of over a million Royal Bank of Scotland, NatWest and American Express [...]
Private data sold on eBay, admit banks August 27, 2008 Account holders’ personal details have been found on a computer sold on eBay, banks said yesterday, adding to growing fears over data security. Details of more than a million customers of Royal Bank of Scotland (RBS), American Express and NatWest were found on the computer sold for £35 on the auction and shopping website. RBS [...]
Do the banks have a Plan B? October 28, 2005 Now that consumer spending is slowing down, the banking sector needs to look for new sources of growth. British banks have investors worried. Not because of their current profitability, which is healthy, but because a slowdown in the economy may hit this industry harder than most. The banking sector still continues to make profits. In [...]
How the Queen’s Dressmaker got its cutting edge back October 25, 2005 When Timothy Maltin was just 27 he became the managing director of a national institution. Five years ago, Timothy Maltin went to work in tracksuit bottoms and a green Pilgrim Services sweatshirt top. Just the job when you’re running a grave tending business. But these days Maltin is chairman and chief executive of Hardy Amies, [...]