Insurance, disrupted: What does the start of 2021 tell us about the industry? Insurance, disrupted: What does the start of 2021 tell us? We waited patiently for the new year. January was meant to be a fresh dawn, with many businesses embarking on transformation programmes to emerge stronger from the pandemic. But, looking at the economic and political events from this month, we see more disruption ahead. Particularly for insurance companies. Before founding OLIVER, I spent 15-years at Commercial [...]