Skip to content
CityAM
Main navigation
Sign Up
  • News
    • Latest News
    • Property
    • Media
    • Technology
    • Retail and leisure
    • Transport and infrastructure
    • Law & professional services
    • Legal Notices
    • Banking
    • Politics
    • CFA Institute Talk
  • Markets & Economics
    • Markets & Economics News
    • Economics
    • Markets
    • The Trend Micro Cybersecurity Knowledge Hub
    • Talk Crypto
    • Schroders Talk
    • M&A Talk
  • Crypto A.M.
    • Crypto News
    • Crypto Magazine
    • Crypto AM Summit & Awards 2022
  • Opinion
    • Features
    • Letters
    • The City View
  • Money
    • Jobs and Money News
    • Personal Development
    • Jobs
    • Fintech
    • Money
    • Personal Finance
    • Doceo
    • Warwick Business School
  • Unwind
    • Life & Style
    • Sport
    • The Punter
    • LIV Golf
    • Travel
    • Sport Business
    • The Punter Podcast
    • Aramco Team Series
    • Culture
    • The Magazine
    • The DiverCity Podcast
  • Impact A.M.
  • Latest Paper
  • Jobs
  • CityAM Awards 2023

By: Andrew Busby

Andrew Busby is Global Retail Industry Leader at Software AG

  • As inflation pushes hospitality prices up, customers’ patience will also start to wane

    Andrew Busby

    Last week I had the painful, and for many people, familiar experience of trying to contact an airline to redeem evouchers. Mine was a simple request but not one I felt an online chat would resolve. After navigating a tortuous route through a myriad of menus, I was informed that they were too busy to [...]

  • Covid Secure: we’ve spent too much time on hand sanitiser and not enough on fresh air

    The roll-out of the vaccine continues to be an unequivocal success story for this country, and long may it continue. Earlier this month, however, the Government made a crucial change in its communications strategy – “hands, face, space” became “hands, face, space, fresh air”.  This is a subtle, yet significant amendment. It points to the [...]

  • Are supermarkets right to return their business rates relief to the Treasury?

    Are the big supermarkets right to return their business rates relief to the Treasury? Josh Williams, speechwriter and managing director at The Draft, says YES. Doing well in a crisis is a risky business. There is a thin line between those who turn a profit and those who profiteer. The supermarkets have had a good [...]

  • Tis the season for retailers to rethink the Christmas chaos

    December 2, 2020

    Today, Wednesday 2 December 2020, is likely to be like no other for retail. A month after many retailers were obliged to close at the very moment they would be expecting to enjoy their busiest time of year, and with just three weeks to go before the big day — Christmas — itself, they are [...]

  • From hero to zero: How supermarkets became the villains of the pandemic

    November 20, 2020

    The recent news from Public Health England (PHE) that supermarkets are the most frequent common exposure setting for those catching Covid-19 in England is both shocking and devastating. But should we really be too surprised? PHE used data collated from the NHS test and trace app during the lockdown in November when supermarkets, as in [...]

  • There is another way out of these Hotel California lockdowns

    November 5, 2020

    With the nights now drawing in, the weather growing more miserable by the day, and another lockdown starting today, this is beginning to feel more like being trapped in the Hotel California.  We’re all just prisoners here, of our own device.  But what if there was a better way out? According to official figures, Covid-19 [...]

  • Woolworths may not be making a return, but our love of retail is

    October 28, 2020

    Admit it, you did it, I did it, we all did it at least once — pinching from the pick n mix at your local Woolworths.  And sadly, all that came to an end in December 2008, when all remaining Woolworths stores were shuttered for good. As a nation we mourned. We mourned the loss [...]

  • Help retail workers weather the mental health storm

    October 21, 2020

    You’re having “one of those days” — you know, the kind we all seem to be having with increasing regularity.  But you’ve got to pop to the shops to pick up some essentials. Parking is a nightmare, and to cap it all, it’s raining. You’re anxious about all sorts of things and quite frankly, you’re [...]

  • Christmas isn’t cancelled — Santa is accepting buy now, pay later

    October 13, 2020

    One thing’s for sure: we’re going to be tempted to spend more than ever this Christmas, because 2020 has not been a joyful year.  Let’s face it, if 2020 were a wine, it would be reduced to being a bin-end, and a pretty poor one at that. But as furlough unwinds, and with a no-deal [...]

  • Inside Missguided: Welcome to a world of celebrities, swearing, and knock-off fast fashion

    August 21, 2020

    What is it about Manchester for producing creativity?  The Hollies, The Bee Gees, Simply Red, The Verve – I could fill a whole page with the successful bands that have come out of Manchester.  Then there’s Manchester-based brands and retailers: the Co-op, Kellogg’s, Warburtons, Betfred, AO.com.  And then of course, there’s fashion. The Very Group, [...]

Posts navigation

  • Page 1
  • Page 2
  • Next

Trending Articles

  • Severn Trent becomes first FTSE 100 firm to have female chair, CEO and CFO

  • The Bank of England appears to have learnt from earlier mistakes

  • Fibre advancing 'like fury' but will £5bn infrastructure spend turn round BT's share price woes?

  • Bank of England hikes interest rates for tenth time in a row amid recession and warns of further action to tame inflation

Subscribe

Subscribe to the City A.M. newsletter to have our top stories delivered directly to your inbox.

Subscribe
  • About us
  • Advertising
  • Contact
  • Terms & Conditions
  • Privacy Policy
  • News
  • Markets & Economics
  • Opinion
  • Jobs and Money
  • Unwind
  • Crypto A.M.
  • The Punter
  • COP 26
  • Awards 2023

Follow us for breaking news and latest updates

  • Newsletters
  • Latest paper
  • Advertising
  • CryptoAM.io
  • Awards
  • About
  • Tickets
Copyright 2023 City A.M. Limited