London AI startup Lupa raises $20m to modernise vet clinics Lupa, a London-based startup building modern software for veterinary clinics, has raised $20m (£16.5m) in a Series A round led by European VC Singular, just five months after securing $4m in seed funding. The software firm, founded in 2023, says it is tackling one of the most overlooked corners of healthcare: the $350bn global veterinary [...]
Vets complaints service for pet owners ‘completely unjust’, says consumer body Retail Britain’s pet owners are being underserved by the vet industry’s complaints service, according to a leading consumer body. Which? found that the complaints process is “often stacked against pet owners”, with owners put off making a complaint and limited help for those that do. The findings come amid a watchdog probe into the vet sector, [...]