Water regulator welcomes plan to boost customer compensation August 12, 2024 The water industry watchdog has said it “welcomes” the government’s plan to increase compensation for customers receiving poor services from water companies.
Government to double compensation for poor customer service from water companies August 12, 2024 Compensation for customers receiving poor services from water companies who are failing to meet standards could more than double under new Government proposals.
Thames Water handed more special measures from Ofwat after credit rating downgrade August 7, 2024 Thames Water will be made to appoint an independent monitor and develop a “suitable” turnaround plan as part of a raft of new measures from the regulator after the its credit rating was downgraded. Ofwat said that the recent decisions from Moody’s and S&P – two of the world’s largest credit ratings agencies – to [...]
Thames Water fined £104m over wastewater failures in landmark Ofwat investigation August 6, 2024 Three water companies are facing fines totaling £168m for failing to properly manage their wastewater treatment works and networks, Ofwat has announced today.
Stay away from dolphin spotted in River Thames, people urged August 3, 2024 A dolphin has been spotted in the River Thames near London’s Putney Bridge - and an appeal has been made for people to stay away if they see it.
Sewage dumping water bosses could face criminal charges July 28, 2024 Water bosses responsible for illegal sewage dumping will face criminal charges and have their bonuses axed under new laws, the Environment Secretary has said. Writing in the Mail, Steve Reed said he would introduce law aimed at giving regulators “more teeth.” “Water bosses responsible for repeated illegal sewage dumping will face criminal charges, and I’ll [...]
Moody’s slaps Thames Water’s debt with ‘junk’ rating July 24, 2024 Moody’s Ratings has lowered Thames Water’s highest tranche of debt to 'junk' in another blow to the struggling water firm.
King’s Speech: Ofwat will get new powers to tackle rogue water firms July 17, 2024 Ofwat will be granted fresh powers to ban bonus payments to water firm executives, who could also be held criminally liable for lawbreaking, according to a new bill outlined in the King’s Speech today.
Ofwat is now investigating all eleven of England and Wales’ water companies July 16, 2024 Ofwat is opening enforcement cases into four more water companies in a move that means it is now investigating every single water and wastewater company in England and Wales for the mismanagement of their networks and water treatment.
Thames Water: London bills to rise by £99 in fresh Ofwat proposals as company placed in ‘turnaround’ regime July 11, 2024 Ofwat, the UK's water regulator, has set out a record £88bn spending package that would see Londoders' bills go up by an average of £99 in the next five years excluding inflation.