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  • From mild to wild: What impact will AI have on banking jobs? 

    Banking

    Top banking bosses have issued their AI verdict after Standard Chartered stunned the sector with plans for sweeping job cuts last month. In this week’s column Samuel Norman looks at whether a reckoning could be on the horizon. The big-name banker must have known how the conversation would go when he arrived for lunch with [...]

    Standard Chartered CEO Bill Winters at an event, wearing a suit, speaking into a microphone against a corporate backdrop.
  • An Inspector Calls at Nationwide’s annual general meeting

    Banking

    In 49 days An Inspector Calls at the Nationwide annual general meeting and in this week’s column Samuel Norman looks at what he could be asking. Also on the agenda… after annual report season, it’s time for Starling to go full throttle on Engine. Not since the keen-eyed Inspector Goole shattered the comfortable illusions of [...]

    Nationwide hands customers £100.
  • AI in banks? It’s all marketing and FOMO

    Banking

    As banks are rush to beef up their AI capacity Samuel Norman recounts the sentiment shared across the industry at a conference in Copenhagen last week. Like all sectors, banks are chasing the promises of AI. The industry is shrugging off growing fears around job losses and rushing to beef up their AI credentials. Last [...]

    Generative AI technology transforming business insights with advanced data analytics on digital interface
  • Exclusive: Deliveroo software engineers hand coding to AI agents

    May 6, 2026

    Deliveroo software engineers are almost fully letting AI agents write their code, with one employee telling City AM they have barely coded manually for almost a year as the food delivery giant embraces ‘agentic’ workflows. The London-listed firm is among a growing number of tech firms rapidly evolving software engineering roles around AI, as developers [...]

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