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      Brent Hoberman speaking at a business conference, addressing industry trends and innovation strategies.

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returns

  • Tiktok gives retailers a headache with boom in returns culture

    Retail

    Retailers are facing a conundrum. Their customers are searching for and buying clothes via Tiktok and Instagram, but those same social media customers are increasingly less likely to keep the clothes they buy. A surge in the number of clothes sent back to retailers has caused issues with both costs and with environmental goals, but [...]

    Despite their lower incomes and fewer savings, Zoomers travel as much as their older counterparts
  • Inpost’s rapid expansion set to continue as more Brits switch to postal lockers

    Business

    Polish firm Inpost launched in the UK in 2013 with 100 lockers. Earlier this year, it celebrated its 7,000th locker. Inpost works by operating a set of lockers across a country, which work with the country’s postal service to deliver parcels to and from the lockers. Customers can then pick up or drop off the [...]

    InPost operates the largest parcel locker network in the UK, with more than 11,000.

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