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motor finance

  • City watchdog suspends parts of £9bn motor finance scheme after industry backlash

    Banking

    The UK’s financial watchdog has suspended parts of its under-fire £9bn motor finance redress scheme amid fierce backlash from industry and consumer groups. In a statement on Thursday, the Financial Conduct Authority (FCA) said the suspension will require firms to continue preparations for its scheme but avoid work that “may need to be repeated” if [...]

    The FCA has appointed Liam Coleman interim chair of the FOS.
  • Mercedes-Benz slammed for swerving payout for car with ‘serious safety risk’

    Banking

    Mercedes-Benz’s finance arm has been slammed by the UK’s banks ombudsman for “very poor” handling of a motor finance dispute where a consumer’s car showed “serious” electrical faults.  The financial services arm of the German carmaker has been ordered to refund with interest 50 per cent of all monthly payments made by a customer after [...]

    Mercedes (Photo by Thomas Niedermueller/Getty Images)
  • ‘Very concerned’: City watchdog scolds motor finance lenders over £9bn redress scheme

    Banking

    The City watchdog has warned motor finance lenders it is “very concerned” with how prepared the industry is to implement its £9bn redress scheme, City AM can reveal.  The Financial Conduct Authority (FCA) fired out letters to over 100 firms last Friday following a review of the sector’s plans to implement its under-fire redress program. [...]

    FCA sign
  • Motor finance revs up City watchdog’s PR spend

    June 22, 2026

    The motor finance scandal has helped rev up the financial watchdog’s spend on public relations agencies as it fought to warn consumers of the risks of using claims management firms. The car mis-selling saga – where City banks have been put on the hook for billions in compensation over the use of ‘secret’ car deals [...]

  • Banks ‘not ready’ for motor finance scheme, says City watchdog

    June 9, 2026

    The City watchdog has warned that motor finance lenders are “not as ready as we would expect” for the introduction of its long-awaited redress scheme. Nikhil Rathi, chief executive of the Financial Conduct Authority (FCA), has written to the Treasury Committee following inquiries around the legal challenges to its car mis-selling scheme. The regulator published [...]

  • Number of claims management firms halves after FCA clampdown

    June 1, 2026

    The number of claims management firms authorised by the UK’s financial watchdog has nearly halved since the beginning of the decade after the regulator “raised the bar” for firms in the sector. A Freedom of Information request by financial services consultancy Broadstone revealed 483 claims management companies (CMCs) operate in the sector, compared with 942 [...]

  • Motor finance compensation scheme hanging by a thread amid legal row

    May 8, 2026

    The City watchdog has told lenders to prepare for the “alternative scenario of no scheme” in the long-running motor finance scandal as another legal showdown brews. The Financial Conduct Authority (FCA) has received four legal challenges including from lenders Volkswagen Financial Services, Mercedes-Benz Financial Services and Crédit Agricole Auto Finance. On the consumer side, the [...]

  • City watchdog eyes new laws for claimant firms accused of ‘harm’

    May 6, 2026

    The City watchdog has threatened enforcement action and new laws to impose “stronger compensation mechanisms” against the claims management market, including law firms that cause harm. The Financial Conduct Authority (FCA) has launched a fresh review of “the root causes of poor practices” across the market, as claims management companies and law firms come under [...]

  • Motor finance provider faces administration amid £9bn redress fallout

    May 5, 2026

    Blue Motor Finance is reportedly on the verge of administration after a series of financial setbacks and pressures stemming from the City regulator’s planned £9bn motor finance redress scheme. The independent motor finance provider is said to be facing a redress bill of over £50m, having lent over £1bn to over 120,000 customers – as [...]

  • Mercedes Benz joins legal battle over £9bn motor finance scheme

    April 29, 2026

    Mercedes Benz is confirmed to be among the four legal challenges lodged against the UK financial watchdog’s motor finance redress scheme. The financial services arm of the German car giant is set to challenge the scheme that puts the car finance industry on the hook for £9.1bn in compensation. The carmarker has thus far set [...]

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