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ICO

  • 23andMe handed huge fine days after rescue

    Tech

    Testing firm 23andMe has been fined more than £2m for failing to protect the sensitive personal and genetic data of more than 155,000 UK customers, in what regulators described as a “profoundly damaging” breach. The UK’s Information Commissioner’s Officer (ICO) has fined the company £2.31m following a joint investigation with its Canadian counterpart, the Office [...]

  • Gone phishing: the rise of retail cyber crime in three charts

    Retail

    In the past month alone, cyber attacks have gone from occasional headlines to near-daily national news fixtures. Marks and Spencer’s, Co-op, Harrods – along with international names like Dior and Coinbase – have all recently fallen victim to cyber incidents. Retailers in particular have found themselves in the cross hairs, and while not every incident [...]

  • NHS software firm fined over highly sensitive data breach

    healthcare

    A major NHS software provider has been fined £3m after a cyber attack exposed the personal data of nearly 80,000 people – including home entry details and medical records for vulnerable patients. The information comissioner’s office (ICO) ruled that Advanced Computer Software Group had “seriously inadequate” security measures, allowing hackers to infiltrate its systems in [...]

  • UK watchdog probes Tiktok over child data practices

    March 3, 2025

    The UK’s data watchdog has launched a major investigation into Tiktok, Reddit and Imgur, raising new concerns over how social media platforms handle children’s personal information. The Information Commissioner’s Office (ICO) is scrutinising the video platform’s use of teenage user data to recommend content, amid growing fears that its algorithm could expose young people to [...]

  • ‘Consent or pay’ cookie models allowed across UK websites

    January 23, 2025

    The use of “consent or pay” cookie models is now acceptable for UK websites, as long as data protection laws are met, says information watchdog. The Information Commissioner’s Office (ICO) has announced that the UK’s top 1,000 websites will be brought into compliance over cookie policies. Under this, it has produced guidance on using ‘consent [...]

  • Virgin Media 02 reignites calls to crack down on fraud as Brits lose £600m

    November 5, 2024

    Virgin Media 02 has called on the new Labour government to appoint a dedicated minister for fraud and set up a centralised, specialised national body to handle investigations. The telecom giant has argued that current law enforcement resources regarding fraud “remain inadequate” despite fraudulent activity representing 40 per cent of all crime in the UK. [...]

  • London council slammed for ‘severe’ data breach in ‘avoidable’ cyber attack

    July 17, 2024

    Hackney Council has said it maintains that the Council has not breached its security obligations.

  • Watchdog to warn tech leaders over data protection in AI

    May 15, 2024

    The UK's data watchdog chief is set to warn tech businesses that they must "bake in" data protection at every stage of developing artificial intelligence technologies in order to properly protect people's personal information.

  • Biometric systems used to monitor staff data now under review after ICO clampdown

    April 16, 2024

    The regulator investigated the company and found it was “unlawfully” processing the biometric data of more than 2,000 employees at 38 leisure facilities.

  • ICO tells Serco Leisure to stop ‘unlawfully’ using facial recognition and fingerprint data to monitor staff

    February 23, 2024

    The Information Commissioner’s Office (ICO) has ordered public service provider Serco Leisure and its trusts to stop using facial recognition technology and fingerprint scanning to monitor employee attendance. Following an investigation, the ICO said Serco Leisure was “unlawfully” processing the biometric data of more than 2,000 employees at 38 leisure facilities. The regulator said the [...]

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