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Generative AI

  • Law firms’ billing model faces disruption as clients turn to AI DIY advice

    Legal

    Law firms are facing a new challenge as corporate clients are increasingly using their own in-house legal teams and AI tools to do legal work themselves, threatening the traditional growth and revenue model. According to new research from HSBC in their yearly UK Law Firm Strategy and Investment Survey, almost three-quarters of 100 law firms [...]

    City of London
  • ‘Some of the benefits are fairly boring, but they save lives’: AI chief on transforming the NHS

    healthcare

    AI in healthcare might spark visions of robotic doctors and futuristic diagnostics. But Robbie Jerrom, senior principal technologist for AI at Red Hat, insists the real gains lie in the mundane systems that make the NHS run more efficiently. “Prioritising summarising email requests or patient call logs… they’re not very exciting, but they consume a [...]

    Brit are seeking financial support from the ‘Bank of Mum and Dad’ to afford private healthcare.
  • What does Netflix’s use of AI mean for TV’s future?

    Media

    Netflix has used generative artificial intelligence (AI) to produce visual effects in one of its original series for the first time, marking a significant moment for the streaming giant and the wider entertainment industry. The scene in question – a collapsing building featured in the upcoming Argentine science fiction drama El Eternauta – was created [...]

  • Protecting the truth in a shifting communications compliance environment

    July 10, 2025

    The UK financial services landscape has undergone a seismic transformation over the past 15 years, necessitating adaptation to emerging technologies, a rapidly changing policy environment, and new client expectations.

  • Banks have used AI for decades, but ChatGPT bias changes everything

    June 13, 2025

    Banks may have been using AI for decades, but ChatGPT and its in-built biases present a massive problem for the industry, writes Lewis Z Liu.

  • The death of deep thinking: What generative AI is doing to your future team

    May 27, 2025

    AI is reshaping education at a structural level, but the implications are beginning to show beyond lecture halls. Tools like ChatGPT become embedded in academic routines, students are increasingly outsourcing the work of ideation, synthesis and long-form writing to machines. What used to be learned slowly, through the hard graft of writing and revising, is [...]

  • Build more data centres or lose AI race, London warned

    October 6, 2024

    Britain can cement itself as a leader in generative AI, but it needs to scale up its digital infrastructure, according to the UK and Ireland managing director of data centre REIT giant Digital Realty. Speaking to City AM, Séamus Dunne said building more data centres in the capital is crucial to support the next phase [...]

  • UK workers less likely to trust AI than other countries, study finds

    June 4, 2024

    New data reveals a lack of trust in AI, which may jeopardise the growth and success of the UK's technology economy.

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