Brits sound alarm on branch closures as Lloyds and Natwest shutter sites Banking Over half of Brits struggle to speak to a real person when they need support, fresh research shows, underscoring the challenge facing banking customers as more top lenders shutter their branches. Research from credit information service CRIF showed six in ten consumers were unable to get the support required due to bank branch closures. This [...]
Cash ISAs: Record £14bn piled in after rumoured cut from Reeves Investing A record £14bn was put into cash ISAs in April as the new tax year kicked off, fresh figures from the Bank of England show, marking the highest amount since April 1999. The ballooning savings follow speculation over the fate of cash ISAs amid rumours of a cut to the allowance. In the Spring Statement [...]
One in four Brits cling to bank branches as closures soar Banking Brits remain keen for in-person banking even as high-street sites shutter, a fresh report from the Financial Conduct Authority has revealed. One in four current account users still opted to use branch services in the year to May 2024 despite their waning availability. The figure marks a steep drop from 63 per cent in 2017, [...]
Co-op breach a ‘stark reminder of why cash remains essential’ May 8, 2025 The disruption to card payments at Co-op stores last week is a warning to Brits on over reliance on digital payments, according to a leading consultancy firm. The Co-op shut down parts of its IT systems last week and suspended contactless payments at nearly 10 per cent of stores after detecting a potential breach. “The [...]
Post Office extends banks’ cash deal as MPs call for mandated acceptance May 1, 2025 The Post Office has reached a five-year banking deal with lenders and building societies to keep cash services running amid a continued retreat of banks from the high street. This renewed deal follows research commissioned by the company, which found nine in ten people believe it is important to maintain access to cash. The partnership [...]
Post Office predicts record-high £1bn in cash withdrawals ahead of Christmas December 10, 2024 The Post Office is predicting a record-high number of personal cash withdrawals this month, reaching upwards of £1bn. The prediction exceeds last year’s record-breaking numbers during the festive shopping season, with December 2023 seeing a total of £930m in cash withdrawals. A total of £916m in personal cash was withdrawn in November, the latest figures [...]
Why Brits are backing cash and shunning the stock market December 5, 2024 Brits are sitting on a record amount of cash and shunning the stock market – Elliot Gulliver-Needham looks at why the UK has become a nation of savers. UK cash savings have surged to a record £2.1 trillion this month, up more than £51bn since the start of 2024, according to new data from Janus [...]
New access to cash rules kick in for UK banks and building societies September 18, 2024 New rules from the UK's financial regulator to ensure access to cash have come into force, handing new powers to local communities and placing stricter requirements on banks looking to close branches.
The Notebook: How I (almost) managed to get the 1p coin scrapped September 2, 2024 Former Treasury comms chief James Chapman reminisces on the time he (almost) managed to scrap the penny - and why we should persist now.
Banks must ensure access to cash when closing branches under new FCA rules July 24, 2024 Banks and building societies looking to close branches will have to weigh up whether residents are able to access cash under new rules announced by the City watchdog today. Starting from 18 September, banks will have to assess whether closing local bank branches or ATMs leaves communities without adequate access to cash. Where significant gaps [...]