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BT

  • BT shares dip as Ofcom probes EE and Plusnet data

    Telecoms

    Shares in telecoms giant BT Group slid on Wednesday after the regulator Ofcom launched a formal investigation into whether it provided inaccurate or incomplete customer service data through EE and Plusnet. The UK watchdog said it is looking into whether BT complied with legally binding information requests issued in December 2023, under the Communications Act, [...]

    A sign at the headquarters building of BT Group Plc in Aldgate, (Photographer: Hollie Adams/Bloomberg via Getty Images)
  • Ofcom targets BT and Three as summer outages exposed emergency call risk

    telecoms

    The UK’s telecoms regulator has launched investigations into BT and Three after network failures this summer left customers unable to make calls, including to the emergency services. Ofcom said on Monday that the probes will assess whether the two operators complied with their legal dutiesm after separate incidents caused nationwide disruption. Telecoms giant BT notified [...]

    Ofcom cracks down on volatile telecom price hikes
  • Business leaders bemoan Budget uncertainty as tax hikes loom

    Business

    Business leaders up and down the country have poured scorn on the Chancellor after months of Budget uncertainty damaged consumer confidence and forced firms to hold off key investment decisions. Scores of chief executives, from retail to hospitality to telecoms and manufacturing, have voiced their concern over the lack of a clear fiscal plan after [...]

    The City of London skyline
  • Vodafone chief shakes off Budget gloom as shares jump

    November 11, 2025

    Vodafone’s chief executive has said the forthcoming Budget is “not a big thing for us” after the telco defied wider economic gloom to deliver a dividend hike. The FTSE 100 firm said it saw 1.2 per cent growth in the UK in the six months to the end of September, while Germany, a key market, [...]

  • BT bets on budget provider amid broadband customer losses

    November 6, 2025

    BT has lost more broadband customers than expected, a sign that even its £15bn fibre rollout is struggling to retain customers from drifting to cheaper rivals. Openreach, BT’s network arm, reported a net loss of 242,000 broadband lines in the second quarter of its financial year, worse than the 205,000 analysts had pencilled in. The [...]

  • UK telecom giants sign new pact to block scam calls as AI drives fraud

    November 5, 2025

    Britain’s biggest mobile networks have agreed to overhaul their systems to stop scammers using fake numbers to impersonate banks and government departments. As ministers seek to stem the growing tide of AI-driven fraud, BT, EE, Vodafone, Three, Virgin Media O2, Sky, TalkTalk and Tesco Mobile have signed a new telecoms charter with the Home Office. [...]

  • BT urges government action amid standalone 5G rollout

    October 2, 2025

    BT has called on the UK government to remove regulatory barriers and accelerate mobile network expansion. The call comes as the FTSE 100 giant announced plans to deliver standalone 5G (5G+) coverage to 99 per cent of the UK population by 2030, four years ahead of rival operators’ stated projections. Speaking at the Connected Britain [...]

  • FTSE 100 seals best quarterly rise since 2022

    September 30, 2025

    The FTSE 100 has net its best quarterly rise since 2022 as the index shrugged off geopolitical tensions to storm to record highs. London’s blue-chip index clawed back morning losses to seal a 0.54 per cent gain at 9350.43. A batch of risers managed to offset losses from market heavyweights. Pest control firm Reckitt and [...]

  • Watch: Is the UK at risk of recession?

    September 25, 2025

    We were told this would be the most pro-business government in the history of the country – so why have a gang of top chief executives this week fired warning shots at the Treasury – and why has one of them warned that we’re heading into a recession? It wasn’t supposed to be like this. [...]

  • ‘We’re already at peak government inflicted costs’ BT chief warns Chancellor

    September 24, 2025

    The boss of BT has joined a chorus of chief executives urging the Chancellor not to raise the costs of doing business at her forthcoming Budget, warning the telecoms industry was “already at peak government inflicted costs.” In an on-stage interview with City AM at the Connected Britain conference on Wednesday, Allison Kirkby said: “We [...]

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