Surge in ombudsman complaints deepens row over UK’s fraud refund scheme September 4, 2024 Fraud-related complaints to the UK's financial ombudsman have hit their highest level since at least early 2018, adding pressure on payment firms contesting a scheme set to force them to reimburse scam victims from next month.
Treasury and FCA worried by payments regulator’s fraud refund scheme August 22, 2024 The government and City watchdog have raised concerns over a fraud refund scheme from the UK payments regulator that firms have warned could do long-lasting damage to the industry, City A.M. understands.
Exclusive: Criminals eye windfall from UK regulator’s controversial fraud refund plan August 16, 2024 Criminals are making plans to exploit incoming fraud refund rules from the UK payments regulator, City A.M. has learnt, as banks and fintechs warn of harm to consumers if the measures come into force unaltered.
Treasury questions payments regulator on deadline for controversial fraud refund rules August 13, 2024 The Treasury has reportedly raised questions with the UK payments regulator over the timetable for its new fraud refund rules that have stirred alarm among banks and fintechs.
UK payment firms urge next government to make tech giants refund fraud victims July 4, 2024 The UK payments industry has issued an election-day plea for the next government to make tech giants liable for the reimbursement of fraud victims, in a bid to alter new rules placing the burden on the financial sector.
UK payment firms warn new fraud refund rules could ‘freeze’ systems in October June 26, 2024 The UK’s payments watchdog is under growing pressure from the firms it regulates to rethink new fraud refund rules that industry chiefs say could wreak havoc for both companies and consumers.
UK payment firms urge regulator to delay controversial fraud refund rules June 10, 2024 Firms have urged the UK payments regulator to delay fraud reimbursement rules following growing criticism of the measures and the recent departure of the watchdog's head.
Brits lost more than £1bn to fraudsters last year as purchase scams hit record high May 22, 2024 Brits lost more than £1bn to fraudsters last year, new figures show, as purchase scams surge to a new record and social media firms face tough questions over the high levels of fraud originating on their platforms.