John Lewis boss: Shoplifting up over 20 per cent due to cost of living pressures July 16, 2023 The boss of John Lewis said today that shoplifting has increased over 20 per cent across the high street over the past year blaming the cost of living crisis for the rise in the crime. Speaking to the BBC on the Sunday with Laura Kuenssberg show, boss Sharon White said she was surprised to not [...]
John Lewis points to job cuts as it lowers redundancy pay for staff January 26, 2024 John Lewis Partnership could be on track to make further job cuts after it slashed redundancy payout for its staff. Workers were reportedly told this week the redundancy pay would be lowered to one week’s pay per year on service, as its current two week policy was higher than what is typically offered. In a [...]
John Lewis property chief resigns in latest top rank exit June 18, 2023 John Lewis property boss Chris Harris has resigned after a five-year stint, placing further pressure on the struggling retailer’s chair Dame Sharon White. Harris, who held the role of property director, handed in his resignation last week, according to reports in the Sunday Times, but will remain at the firm until November. He had played [...]
Why is John Lewis overhauling its loyalty card scheme? April 25, 2023 John Lewis and Waitrose are both preparing to launch new loyalty card schemes as the partnership looks to turn around the business. The John Lewis Partnership, which owns the department store and upmarket grocery store, has drafted in Dunnhumby, the company which helped establish Tesco’s clubcard scheme in the 1990s and, also, promotions business Eagle [...]
John Lewis sets out record investment in staff as company battles to retain staff March 6, 2024 John Lewis has announced a record investment in staff pay. The changes will result in minimum pay going up around 10 per cent to £12.89 in London and £11.55 elsewhere in the UK.
UK retail giant set to ditch central London office space amid job losses May 1, 2023 John Lewis is looking to cut its office space by over 50 per cent after the company seeks to drastically cut costs benefiting from a loose hybrid working approach. The John Lewis Partnership, which also owns Waitrose, first announced its plans to move offices last year, waiting until the lease of its current Victoria HQ [...]
John Lewis blames ‘pain of inflation’ for £234m loss and admits it will not be paying partner bonuses March 16, 2023 John Lewis Partnership has blamed shoppers feeling the “pain of inflation” and a write down in the value of its Waitrose stores for its second year of losses in a row. For the year ending January, the middle class favourite, which owns John Lewis department stores and grocery chain Waitrose, posted a loss of £234m [...]
John Lewis revamps marketing approach as it tackles losses July 28, 2023 John Lewis has created a ‘customer planning team’ to make the most out of its marketing budget in stores and online, as it struggles with huge losses. The upmarket British retailer, famed for its annual tearjerker Christmas ad, has appointed Andreas Nicolaides to lead the new team from October. John Lewis, which owns Waitrose, said [...]
John Lewis boss vows to keep employee-owned retailer ‘unique’ April 26, 2023 Dame Sharon White has vowed to preserve what makes the John Lewis Partnership “unique,” as the chief of the struggling retail chain outlines how the company plans to navigate the cost of living crisis and retain its customer base. Dame Sharon told The Telegraph retailers were continuing to see the “effects of the pandemic” and [...]
John Lewis faces fresh backlash for Ealing build-to-rent scheme August 24, 2023 John Lewis is facing renewed backlash from Ealing locals for its attempts to build hundreds of rental homes in two block towers within the London borough as part of its push to diversify from retail. The struggling department and grocery brand has submitted its finalised development plans to Ealing Council, with an ongoing consultation process [...]