Insurers working flat out to help flood victims, says industry body
THE INSURANCE industry body has spoken up for insurers after ministers appeared to suggest they have not been doing enough to help communities affected by flooding.
Director general of the Association of British Insurers Otto Thoresen said insurers have been working around the clock to help victims of the floods since before Christmas. “Flooding is devastating for those affected which is why insurers have 24 helplines, emergency response vehicles on the ground and teams of claims handlers mobilised to make sure people get the support they need,” he said. The industry has paid out £24m on emergency accommodation since December.
The government has already signalled that it wants insurers to issue claims quickly and hinted yesterday that it may call on them to do more to help people in areas affected by recent bad weather.