That healthy diet is about to last longer: Deliveroo is down
Put that takeaway menu away and head to the back of the cupboard: Deliveroo is down.
The service tweeted just after 8.30pm that it was "experiencing a small problem at the moment". Almost an hour later, the app was still failing to load for many users.
https://twitter.com/DeliverooHelp/status/822907053060538368
Users also complained they were unable to get through to help lines.
Hungry (or hangry) customers took to Twitter to complain.
@Deliveroo this is not a small problem- my food is 50 minutes LATE
— DominyHope (@DominyOddieHope) January 21, 2017
@Deliveroo I'll have a refund please. If the restaurant hadn't called me I'd never know my order wasn't coming…
— Jonathan Smith (@jp79smith) January 21, 2017
@DeliverooHelp Tried again with Deliveroo after disaster last week. Now waiting for order due to arrive 20mins ago. What is going on?
— Vicky Palmer (@thatvickypalmer) January 21, 2017
When users finally received their food, many complained it was cold.
https://twitter.com/MrsTutan/status/822919256325189632
https://twitter.com/settlead/status/822912091904442369
Stone cold food delivered via @DeliverooHelp tried to complain via live chat, however 60 people also waiting in the chat queue. #deliveroo
— Richard Farmer (@MrRichardJF) January 21, 2017
Deliveroo has been contacted for comment.
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